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Dutch Speaking Customer Service Agent For Ahold - Work In Greece

icon briefcase Tipo de empleo : Tiempo completo
icon remote-alt Remote / Work from Home

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Descripción del trabajo - Dutch Speaking Customer Service Agent For Ahold - Work In Greece

Mercier Consultancy MD is excited to present a fantastic opportunity for a Dutch Speaking Customer Service Agent to work with Ahold, one of the leading retail companies. This position not only allows you to provide exceptional service to Dutch-speaking customers but also lets you experience the beautiful lifestyle in Greece. Join us in delivering outstanding support to our valued clients!


Responsibilities

  • Assist Dutch-speaking customers via phone, email, and chat, addressing inquiries related to products and services offered by Ahold.
  • Provide comprehensive product information, assist with order placements, and guide customers through any issues.
  • Resolve customer complaints and concerns professionally and efficiently to enhance customer satisfaction.
  • Maintain detailed records of customer interactions in our CRM system for quality tracking and follow-up.
  • Collaborate with team members to improve service processes and enhance the overall customer experience.
  • Stay informed about promotions, product offerings, and company policies to provide up-to-date assistance to clients.
  • Fluency in Dutch (both written and spoken); proficiency in English is an asset.
  • Prior experience in customer service, ideally within the retail or e-commerce sector.
  • Excellent communication skills and a commitment to customer satisfaction.
  • Strong problem-solving skills and ability to handle customer inquiries effectively.
  • Familiarity with CRM systems and basic office software.
  • Ability to work independently and as part of a team in a remote environment.
  • Willingness to embrace a new culture and live in Greece, and enjoy all it has to offer.
  1. Competitive Monthly
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Health Insurance
  5. 2 Extra Salaries Per Year
  6. And Much More...
Original job Dutch Speaking Customer Service Agent For Ahold - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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