French Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

Mercier Consultancy MD is excited to offer a remarkable opportunity for a French Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning landscapes of Greece. In this engaging role, you will provide high-quality support to French-speaking customers, assisting them with travel bookings and inquiries to ensure a memorable experience.

Responsibilities

• Respond to customer inquiries in French through multiple channels, including phone, email, and live chat.
• Assist clients with booking processes, cancellations, and modifications, ensuring a seamless user experience.
• Troubleshoot any issues related to reservations and provide timely solutions to enhance customer satisfaction.
• Document and track customer interactions in the company’s CRM system for reference and quality assurance.
• Collaborate with teams across the organization to resolve complex customer issues effectively.
• Stay informed about promotions, services, and policies to offer accurate and helpful advice to customers.

• Fluency in French (both written and spoken), with English proficiency considered a bonus.
• Previous experience in customer service, particularly in the travel or hospitality industry, is advantageous.
• Exceptional communication skills with a friendly and approachable demeanor.
• Ability to solve problems and handle customer complaints with professionalism and empathy.
• Familiarity with CRM systems and online booking platforms.
• Willingness to relocate and immerse yourself in Greek culture.
• Strong organizational skills, with the ability to multitask effectively in a fast-paced environment.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...