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French Speaking Customer Service for Premium Appliance Company in Greece

icon briefcase Tipo de empleo : Tiempo completo
icon remote-alt Remote / Work from Home

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Descripción del trabajo - French Speaking Customer Service for Premium Appliance Company in Greece

Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives for a Premium Appliance Company based in Greece. This role is perfect for individuals who are passionate about high-quality home appliances and are dedicated to providing exceptional customer service. As a member of our customer service team, you will assist clients in navigating their inquiries and ensuring a seamless experience in French.


Key Responsibilities

  • Manage customer inquiries regarding premium appliances, services, and support via phone, email, and live chat in French.
  • Provide detailed information about product features, warranties, and service options.
  • Assist customers with product selection, order processing, and tracking shipments.
  • Resolve any client issues, complaints, or technical questions swiftly and efficiently.
  • Document all customer interactions accurately in the CRM system for follow-up and tracking.
  • Collaborate with technical support and sales teams to ensure comprehensive service delivery.
  • Stay informed about the latest product developments and trends in the premium appliance market.
  • Fluency in French (both written and spoken) is essential; proficiency in English or Greek is a plus.
  • Previous experience in customer service, preferably in the appliance or luxury goods sector.
  • Strong communication skills with the ability to convey complex product information clearly.
  • Excellent problem-solving skills and a focus on customer satisfaction.
  • Able to multitask and manage multiple inquiries effectively in a dynamic environment.
  • Familiarity with CRM software and customer service tools is desirable.
  • Willingness to work flexible hours, including weekends, as required by business needs.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. 2 Extra Salaries Per Year
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Original job French Speaking Customer Service for Premium Appliance Company in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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