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Italian-Speaking Customer Experts for a Tech Leader - Work In Greece

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Descripción del trabajo - Italian-Speaking Customer Experts for a Tech Leader - Work In Greece

Mercier Consultancy MD is seeking proficient Italian-Speaking Customer Experts to join our team supporting a leading technology company in Greece. In this role, you will provide exceptional customer support to Italian-speaking clients, assisting them with inquiries related to innovative tech products and solutions.


Key Responsibilities

  • Deliver professional customer service to Italian-speaking customers via phone, email, and chat regarding technology products and services.
  • Assist customers with troubleshooting, product information, and service requests efficiently and accurately.
  • Maintain detailed records of customer interactions within the CRM system.
  • Collaborate with internal teams to resolve complex customer issues and improve service delivery.
  • Stay up-to-date with the latest technology trends, company products, and policies.
  • Provide feedback and suggestions to enhance customer service processes and satisfaction.
  • Fluency in Italian (spoken and written) is required; proficiency in English is advantageous.
  • Previous experience in customer service or technical support in the technology sector is preferred.
  • Excellent communication, problem-solving skills, and a customer-centric attitude.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Familiarity with CRM tools and digital communication platforms.
  • Willingness to relocate and work in Greece.
  • Passion for technology and continuous learning.
  1. Competitive Monthly Salary
  2. Fully Paid Training
  3. Fully Paid Relocation Package
  4. Monthly Performance Bonus
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...
Original job Italian-Speaking Customer Experts for a Tech Leader - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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