Portuguese Speaking Customer Service Agent In Greece - Fully Paid Relocation

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent based in Greece - with fully paid relocation! This position invites you to join a vibrant team dedicated to delivering excellent customer service to Portuguese-speaking clients. Experience the beauty of Greece while advancing your career in a dynamic work environment.

Responsibilities

• Provide support to Portuguese-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Offer insightful information and solutions to enhance the customer experience, ensuring satisfaction with every interaction.
• Resolve customer complaints efficiently and professionally, escalating issues when necessary.
• Maintain accurate records of customer interactions and outcomes in the CRM system.
• Collaborate with colleagues and other departments to improve service quality and address customer needs effectively.
• Stay informed about product updates and company policies to provide the most accurate assistance to customers.

• Fluency in Portuguese (both written and spoken); proficiency in English is preferred.
• Experience in customer service, ideally in a contact center or retail environment.
• Exceptional communication and interpersonal skills with a strong commitment to customer satisfaction.
• Problem-solving skills and a proactive attitude towards addressing customer inquiries.
• Proficient in using CRM systems and standard office applications.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to relocate to Greece and embrace a new cultural experience.

1. Competitive Monthly
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...