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Portuguese Speaking Customer Service for Automotive Company in Greece

icon briefcase Tipo de empleo : Tiempo completo
icon remote-alt Remote / Work from Home

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Descripción del trabajo - Portuguese Speaking Customer Service for Automotive Company in Greece

Mercier Consultancy MD is pleased to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading Automotive Company based in Greece. This role is perfect for individuals who are passionate about the automotive industry and have a knack for providing excellent customer service. As a customer service representative, you will engage with customers in Portuguese, assisting them with their inquiries and ensuring a smooth and satisfying experience.


Key Responsibilities

  • Handle customer inquiries related to automotive products, services, and maintenance via phone, email, and live chat in Portuguese.
  • Provide information about vehicle features, specifications, pricing, and promotions.
  • Assist customers with order placements, service bookings, and inquiries regarding warranty and repairs.
  • Resolve customer complaints effectively, ensuring a high level of satisfaction and loyalty.
  • Document all customer interactions accurately in the CRM system for follow-up and analysis.
  • Collaborate with internal teams to enhance customer experience and service quality.
  • Stay informed about automotive trends, products, and regulations to better assist customers.
  • Fluency in Portuguese (both written and spoken) is essential; knowledge of Greek or English is a plus.
  • Previous experience in customer service, particularly in the automotive industry, is preferred.
  • Exceptional communication and interpersonal skills with a focus on customer satisfaction.
  • Strong problem-solving abilities and a proactive approach to addressing customer needs.
  • Ability to manage multiple inquiries and prioritize tasks effectively in a fast-paced environment.
  • Proficiency in using CRM software and general office applications.
  • Willingness to work flexible hours, including evenings and weekends as required.
  1. Competitive Monthly Salary
  2. 2 Extra Salaries Per Year
  3. Fully Paid Relocation Package
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Original job Portuguese Speaking Customer Service for Automotive Company in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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