Portuguese Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation

Mercier Consultancy is thrilled to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives to join our dynamic team in beautiful Bulgaria, with a fully paid relocation package! In this vital role, you will provide exceptional support to our Portuguese-speaking clients, addressing their inquiries with professionalism and a commitment to service excellence. Experience Bulgaria’s stunning scenery, rich cultural heritage, and welcoming atmosphere while advancing your career in a vibrant environment. If you are enthusiastic about customer service and eager for a new adventure, we invite you to apply!

Responsibilities

• Deliver high-quality customer service in Portuguese through phone, email, and live chat channels.
• Assist customers with inquiries regarding products and services, providing accurate and informative responses.
• Effectively handle customer complaints and issues, ensuring a positive customer experience.
• Document customer interactions diligently and contribute insights for enhancing service quality.
• Collaborate with teammates to improve service efficiency and address common challenges.
• Stay informed about company offerings and industry trends to offer knowledgeable support.
• Engage in ongoing training sessions to continuously develop your service skills.

• Fluency in Portuguese and English is required, along with strong communication skills.
• Previous experience in customer service is an advantage, but a willingness to learn is highly valued.
• Excellent problem-solving skills and a passion for providing exceptional customer service.
• Able to manage multiple inquiries effectively in a busy environment.
• Basic computer skills and familiarity with customer service software are beneficial.
• Willingness to relocate to Bulgaria and embrace a new cultural experience.
• Flexibility to work various shifts, including evenings and weekends, as required.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And 2 Weeks Hotel )
5. Health Insurance
6. Private Health Insurance
7. And Much More...