Senior Business Analyst

Datalex is a market leader in digital commerce for travel retailers. The Datalex Digital Commerce Platform provides airlines with a unique solution that allows them to significantly leverage and increase the range and scale of products and services they can offer to passengers. The platform enables an omni-channel travel marketplace of over one billion shoppers covering every corner of the globe, driven by some of the world’s most innovative airline retail brands. Datalex’s customers include Lufthansa Group, Air China, JetBlue Airways, Hainan Group, SAS, Swiss International Air Lines, Philippine Airlines, Aer Lingus, Copa Airlines, Brussels Airlines, Air Transat, Air Malta, HP Enterprise Services and STA Travel. The company is headquartered in Dublin, Ireland, and maintains offices across Europe, the USA and China. Datalex is a publicly listed company and is listed on Euronext Dublin (DLE). 

Learn more at www.datalex.com or follow on Twitter @Datalex.

You would be a great fit for this position if you are familiar with:

• Preferably background from the airline industry (reservations, inventory systems, passenger management, ticketing, revenue management, loyalty and reward systems)
• Domain knowledge from the airline industry (airlines, hotels, travel agencies, car rental)
• Technical skill and Knowledge: PSS, Order Manager, XML/JSON, JIRA, Confluence, ATPCO
• Jira, Confluence, MS Office applications
• Agile-based methodologies (SCRUM, Kanban)
• REST API
• Some knowledge with the use of AI tools

Responsibilities:

Here are all the things you’ll get to do on the project:

• Identification and documentation of business needs for the significant players in the airline industry
• Eliciting requirements using interviews, document analysis, business process description, use cases, scenarios, tasks, and workflow analysis
• Definition of a roadmap (product vision) and documentation of changes
• Change Requests – scoping and planning, Solution Documentation – preparation
• Close cooperation with the Architects, Developers
• Active participation in the refinement and planning sessions
• Creation of the context diagrams, flows, and activity diagrams
• Managing system rules (Amadeus, Sabre), and ensuring smooth operations for customer service, revenue, and efficiency.