Slovak Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Slovak Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to enhance their career in a vibrant environment while providing exceptional customer service to Slovak-speaking clients.

Responsibilities

• Assist Slovak-speaking customers through various communication channels including phone, email, and chat.
• Address inquiries related to products and services, providing clear and accurate information.
• Resolve customer complaints swiftly and effectively, ensuring a high level of customer satisfaction.
• Maintain customer interaction records in the CRM system to facilitate follow-ups and improve service quality.
• Collaborate with team members to enhance the overall customer experience.
• Stay informed about company products, promotions, and industry trends to better assist customers.

• Fluency in Slovak (both written and spoken); proficiency in English is preferred.
• Experience in customer service is advantageous, but not mandatory.
• Excellent communication and interpersonal skills with a strong commitment to customer satisfaction.
• Problem-solving skills and the ability to handle customer inquiries confidently.
• Proficient in using CRM systems and standard office applications.
• Willingness to relocate to Bulgaria and adapt to a new environment.
• A proactive attitude and eagerness to learn about the company's products and services.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. And Much More...