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Spanish Speaking Support Specialist Automotive Company - Work In Greece

icon briefcase Tipo de empleo : Tiempo completo
icon remote-alt Remote / Work from Home

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Descripción del trabajo - Spanish Speaking Support Specialist Automotive Company - Work In Greece

Mercier Consultancy MD is looking for a dedicated Spanish Speaking Support Specialist to join our team and support a renowned Automotive Company! Based in the beautiful surroundings of Greece, this role provides an exciting opportunity to assist Spanish-speaking customers with their inquiries and concerns regarding automotive products and services.


Your Role

As a Spanish Speaking Support Specialist, your primary responsibility will be to deliver exceptional customer service to our Spanish-speaking clientele. You'll be at the forefront of engaging with customers, addressing their questions, and ensuring a smooth experience with our automotive offerings.


Key Responsibilities

  • Handle customer inquiries in Spanish through phone, email, and chat channels.
  • Provide information about automotive products, services, and technical support.
  • Assist customers with troubleshooting and resolving issues efficiently.
  • Document customer interactions and feedback to improve service quality.
  • Collaborate with cross-functional teams to escalate and resolve complex issues.
  • Ensure that you remain updated on product knowledge and relevant policies to inform customers accurately.
  • Fluency in Spanish (oral and written) is mandatory; English proficiency is a plus.
  • Previous experience in customer support, preferably in the automotive sector.
  • Strong communication and interpersonal skills, focused on customer satisfaction.
  • Ability to manage time and multitask effectively in a dynamic environment.
  • Familiarity with customer support tools and CRM software.
  • A proactive attitude and a commitment to quality service.
  • A collaborative team player who is eager to learn and grow within the company.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. 2 Extra Salaries Per Year
  6. And Much More...
Original job Spanish Speaking Support Specialist Automotive Company - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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