Renewals Specialist - Benalmádena or Valencia, Spain

Are you ready to step up your career while embracing a vibrant Mediterranean lifestyle? We are seeking a Dutch-speaking Renewals Specialist to join our team, working with clients across European markets with the flexibility to live either on the coast in Benalmádena or in the dynamic city of Valencia.

What youll do

• Act as the primary contact for customers throughout the contract renewal process, building trust and nurturing long-term relationships.
• Qualify renewal opportunities, assess client needs, and convert renewals into revenue by recommending upgrades, renewals, or additional solutions.
• Work with small and medium-sized businesses across diverse industries understand their usage, propose tailored solutions, and support their success.
• Coordinate with sales, technical, and operations teams to ensure smooth renewals manage internal communication, deal with inquiries, and deliver timely outcomes.
• Maintain precise records of customer interactions, renewal status, and pipeline activity in the company CRM system.
• Deliver clear and informative communication about products, services, and licensing options helping clients make informed decisions.
• Support client retention and satisfaction by proactively addressing issues, offering guidance, and ensuring high-quality service throughout renewal cycles.

What were looking for

• Native or fluent Dutch (C1) and competent English (B2), with excellent verbal and written communication skills.
• At least 2 years experience in sales, account management, customer success or a similar role ideally working with clients in a service/tech-oriented environment.
• Track record of meeting or exceeding renewal targets or sales KPIs; strong presentation, negotiation and relationship-management skills.
• Good familiarity with SaaS or cloud-based products/platforms ability to understand product offerings and explain them to clients.
• Proficiency with standard business tools (e.g. CRM, Office suite).
• Self-motivated, goal-oriented, and able to collaborate cross-functionally across teams to deliver client-focused results.

Whats on offer

• A base salary plus performance-based bonuses.
• Medical insurance and additional benefits.
• Hybrid work model blending remote flexibility and office-based collaboration.
• Wellness Fridays during summer, among other perks.
• The opportunity to build your career in a growing, international-oriented company with real responsibility and impact.
• The choice between two great Spanish lifestyles: coastal relaxed living in Benalmádena or vibrant city and beach life in Valencia.

Why Benalmádena or Valencia?

Benalmádena

• Perfectly situated on the Costa del Sol, Benalmádena offers a coastal lifestyle with beaches, mild Mediterranean climate, and easy access to southern Spains amenities.
• Living costs (housing, everyday expenses) remain more affordable than in many major European cities ideal for those who appreciate comfort without overspending.
• The town combines expat-friendly communities, modern services, and a relaxed pace of life while remaining well connected (e.g., with a nearby international airport).

Valencia

• Valencia offers a balanced Mediterranean lifestyle: beautiful beaches, pleasant weather, a rich cultural scene, and the convenience of a modern city great for work and leisure.
• The cost of living (rent, utilities, groceries) remains reasonable compared with larger capitals, making it an attractive option for international professionals seeking quality of life.
• As a city with growing international appeal and infrastructure, Valencia provides access to good services, transport, and social/cultural amenities.

If you're fluent in Dutch, experienced in sales or renewals, and ready to combine a rewarding career with the relaxed, sunny lifestyle of coastal or Mediterranean Spain this Renewals Specialist role in Benalmádena or Valencia could be an excellent fit.