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Sales Associate

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Descripción del trabajo - Sales Associate

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

HOW WILL YOU MAKE AN IMPACT? 

 

As an Ambassador for Cartier, you will ensure a unique client experience before, during and after a sale, proactively develop your client portfolio and support with daily boutique operations. 

Sales Achievements 

  • Ensure a unique and exceptional customer experience during a sale 

  • Master the selling ceremony 

  • Adapt according to client needs and motivations. 

  • Transmit the passion and values ​​of the Maison 

  • Act as a contact for the client in case of After Sales 

  • Meet individual and boutique targets, both quantitative and qualitative 

Client Relationship & Portfolio Development 

  • Cultivate strong client relationships and develops client loyalty 

  • Execute targeted CRM actions 

  • Participate to client events and acts as an Ambassador of the Maison 

Shop Operations 

  • Respect all brand and boutique policies and procedures 

  • Support the set up and breakdowns at opening and closing of the boutique 

  • Participate in the implementation of Visual Merchandising guidelines 

  • Assist with special projects when requested 

  • Participate in inventories and undertake administrative tasks and stock room related tasks when  

HOW WILL YOU EXPERIENCE SUCCESS WITH US? 

  • You have a passion for jewellery and watches  

  • You have excellent interpersonal skills in order to develop a network of loyal clients  

  • You be meticulous, highly client focused and organized  

  • You have excellent written and spoken communication skills , both in Spanish and English

 

HOW DO WE KEEP YOU SMILING? 

As a significant member of the  Cartier  community, you are also part of a much bigger family at Richemont. 

We strongly believe in internal development, mobility and offering both various opportunities to enhance your personal and professional development. 

#Richemont #WeCraftTheFuture

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