Sales Enablement Specialist

CommerceGate is a proprietary technology global online payment company that offers an end-to-end payment solution to Merchants and Partners.

Solutions and Services provided:

• Payment Technologies:
  • Payment Gateway platform, supporting Card Payments globally and Alternative/Local Payment Methods
  • Billing system, i.e Reconciliation, Reporting and Invoicing solutions
• Online Payments processing solutions globally, with a strong focus on the EU and LATAM markets
• Anti-fraud and payment Risk Management services
• E-Money services, including SEPA Payment Accounts, Prepaid Card Issuing program and FX services are under development

CommerceGates’ offering is focused on the provision of E-commerce and Mobile Payment solutions to merchants in all sectors and supports a variety of geographics and payment schemes.

The company’s multinational team consists of almost 50 fintech professionals distributed among 5 countries (Spain, Ukraine, UK, Portugal, Brazil).

We are seeking a Sales Enablement Specialist to join our team.

As a Sales Enablement Specialist, you will play a crucial role in supporting the sales team by managing and optimizing lead processes, fostering new business opportunities, and ensuring seamless internal collaboration to drive revenue growth.

This is a hands-on sales/business development position reporting to CCO, so you will need to be a confident salesperson in the payment sector, with a successful track record selling solutions for E-commerce merchants.

Key Responsibilities:

• External Outreach: Research and identify potential new merchants, initiating outreach efforts to expand our customer base and create new business opportunities.
• Lead Management: Oversee both inbound lead qualification and proactive outbound lead generation, ensuring efficient lead handling for maximum conversion.
• Internal Collaboration: Serve as a vital conduit between the sales team and internal departments including Legal, Risk, Compliance, and Fraud to ensure swift and effective support to generate revenue quicker.
• Sales Support: Alleviate the sales team from internal administrative tasks, allowing them to focus on external sales engagements and client interactions.
• Process Enhancement: Collaborate with various teams to streamline procedures, reducing the time required to activate merchants and start revenue streams.
• Messaging and Scheduling Meetings: Develop and manage communication strategies and coordinate meetings for the sales team.

Required Skills and Qualifications:

• Proficiency in CRM systems like HubSpot and tools such as LinkedIn Sales Navigator for effective lead management and outreach.
• Experience with project management abilities with a track record of managing detailed, complex tasks.
• Excellent networking and proactive outreach skills to continuously engage and attract new clients.
• Advanced communication skills with fluency in English; knowledge of additional languages is beneficial.
• Good to have experience in the e-commerce / Fintech Sector / Financial Services Industry.

What You’ll Do:

• Identifying and creating new qualified sales opportunities;
• Educate leads on the payment processing industry, trends, and the benefits of partnering with CommerceGate;
• Fulfill the sales pipeline according to the sales objectives;
• Ensure CRM reporting is accurate and updated for accurate forecasting;
  
  
• Outbound LinkedIn Sales Navigator;

Personal objectives:

• Develop and execute outreach plans to attract and engage new merchants;
• Ensure efficient and effective lead management to maximize conversion rates;
• Foster strong internal collaboration to support the sales team in meeting revenue targets;
• Continuously improve processes to accelerate merchant activation and revenue generation;
• Maintain accurate and up-to-date CRM reporting to support forecasting and decision-making;
• Raise external brand awareness in target markets/verticals and among the merchant communities;

Key KPIs that could be implemented:

• Number of new SQLs generated;
• Conversion rate of leads to new merchant accounts;
• Time taken to activate new merchants and start revenue streams;
• Accuracy and completeness of CRM data;
• Efficiency of internal collaboration and support provided to the sales team;
• Successful planning and execution of industry event attendance;

Who You Are:

• Experience in a sales enablement, sales support, or related role, preferably within the payment processing or financial services industry;
• Strong communication, negotiation, and interpersonal skills with the ability to build relationships with merchants at all levels;
• Solid understanding of lead management, CRM systems, and B2B sales processes;
• Accuracy and completeness of CRM data;
• Goal-oriented and results-driven with a passion for supporting sales efforts and driving revenue growth;
• Strong analytical and strategic thinking skills with the ability to use data to inform decisions;

You’ll need to have:

• Proficiency in CRM systems like HubSpot and tools such as LinkedIn Sales Navigator for effective lead management and outreach.
  
  
• Strong project management abilities with a track record of managing detailed, complex tasks.
• Excellent networking and proactive outreach skills to continuously engage and attract new clients.
• Advanced communication skills with fluency in English; knowledge of additional languages is beneficial.
• A proven track record in supporting sales efforts and exceeding targets.
• Confident, intelligent, and motivated to develop within a high-paced, high-growth payments brand.
• Ability to work 40 hours per week.

You’ll benefit:

• Convenient location in central Barcelona with an international, multilingual team;
  
  
• Annual holiday allowance of 25 days;
• Personalized sport training assistance guided by the Olympic triathlon athlete;
• Free gym membership;

Who We Are

CommerceGate is the payment service provider, delivering a proprietary end-to-end infrastructure connecting merchants to multiple acquiring partners. CommerceGate delivers payments across multiple online sectors and business verticals.

Ready to meet us?

If you are enthusiastic about this role, apply. We are eager to meet you!

CommerceGate is an equal opportunity employer. We do not discriminate based on ethnicity, colour, race, genealogy, nationality, religion, sex, gender, gender identity, sexual orientation, age, disability, marital status or any legally protected status.

All your information will be kept confidential according to our guidelines.