Sales Specialist - Inside Sales Support

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. \n\nOur people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow \u2013 all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. \n\nThe Sales Specialist will play a critical role in accelerating onboarding, driving tool adoption, and enhancing sales effectiveness across the Inside Sales (ISS) organization. This role serves as a strategic partner to Enablement, Marketing, Programs, and Operations, ensuring ISS teams are equipped with the insights, tools, and guidance needed to engage customers effectively and consistently.\n\nKey Responsibilities\n\n * Onboarding Acceleration: \nServe as a key contributor to the formal onboarding process, supporting new hires and mentors to reduce ramp time and improve early productivity.\n * Cross-Functional Expertise: \nAct as a subject matter expert and liaison between ISS and internal teams including Enablement, Marketing, and Programs to ensure alignment and knowledge sharing.\n * Sales Analytics \u0026 Engagement Optimization: \nDeliver actionable reporting and insights to improve customer engagement, leveraging data to identify high-performing messaging and outreach tactics.\n * Sales Tools Enablement: \nDevelop and share best practices for tools such as SalesLoft Conversation Intelligence, Vidyard, Sales Navigator, ZoomInfo, 6sense, Qlik, and PostBeyond. Drive adoption and efficient usage across ISS.\n * Process Consistency \u0026 Documentation: \nEnsure consistency in ISS sales processes by creating and maintaining documentation for inbound lead handling, APO creation, and account expansion strategies.\n * Individualized Sales Support: \nProvide tailored coaching to sales reps on prospecting, messaging, and soft skills to improve outreach effectiveness and confidence.\n * Tech Stack Innovation: \nStay current on new features and capabilities within the sales tech stack and proactively recommend enhancements to ISS leadership.\n * Enablement Collaboration: \nIdentify skill or knowledge gaps and partner with Enablement to design and deliver targeted learning solutions.\n\n\n\nQualifications\n\n * Proven experience in sales enablement, inside sales, or sales operations\n * Strong analytical skills and experience with reporting tools\n * Familiarity with modern sales tools and platforms\n * Excellent communication and cross-functional collaboration skills\n * Ability to coach and guide individuals with empathy and clarity\n\n\n\nWhat We Offer:\u200b\n\n * Pension Plan\n * Ticket restaurant card\n * Healthcare that includes dental and eye care\n * Hybrid working model (2 office days)\n * Mentorship program and exposure to senior leadership \u2013 start building your professional network now!\n * Develop soft and hard skills growing your career on a daily basis based on your strengths and interests\n * Over 15 nationalities in our office - join a dynamic and multicultural workforce\n * Brand new offices in Poblenou (One Parc Central), with rooftop terrace and sea views\n * Diversity \u0026 Inclusion, Earth week, Employee Resource Groups and much more\n * Team events \u0026 team building, family days, Social Fridays with your PTC family\n * Recognized Best Place to Work 5 times!\n\n\n\nTake a look at our Barcelona office: Open Day at PTC\u0027s Barcelona Office (youtube.com)\n\n#LI-DNI\n\nLife at PTC is about more than working with today\u2019s most cutting-edge technologies to transform the physical world. It\u2019s about showing up as you are and working alongside some of today\u2019s most talented industry leaders to transform the world around you. \n\nIf you share our passion for problem-solving through innovation, you\u2019ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?\n\nWe respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here.\"\n