Senior Client Manager

About us

At Design Bridge and Partners we design brands with the power to move. Pulling people towards them with an irresistible force that compels and connects. With 800 creative minds across 17 studios worldwide, diverse in expertise, experience, backgrounds and beliefs, we are united in our ambition to achieve real impact for our clients’ brands benefiting their business, people and the planet.

With expertise across brand strategy, brand design, brand engagement and brand effectiveness our clients across the world include NASA Artemis, Unilever, Coca-Cola, Diageo, Mastercard, Intel, HSBC, Tencent, Twitch, Heineken, Reckitt and the BBC.

About the role

Are you a tenacious, proactive, and resourceful individual with a passion for design and building strong client relationships? Design Bridge and Partners, a global branding and strategic design agency and part of WPP, is looking for a Senior Client Manager to join our collaborative Client Leadership team. We believe design is the most powerful means of driving positive change, and you'll play a key role in making our client work exceptional and impactful.

About the Role: As a Senior Client Manager, you will support the Client Director in managing strategy and design projects, ensuring excellent client satisfaction and commercial effectiveness. You'll be a vital link between our clients and our creative teams, driving projects from brief to delivery.

Key Responsibilities:

• Client Relationship Management: Build and maintain trusted relationships with clients at the brand manager level, anticipating their needs and ensuring proactive service.


• Project Leadership: Support the Client Director in day-to-day project management, ensuring efficient workflows and inspiring the team.


• Operational Excellence: Brief, scope, plan, and deliver projects effectively and profitably, demonstrating strong project management across multiple workstreams.


• Financial Acumen: Accurately manage finance admin, revenue forecasts, and project budgets, actively monitoring profitability and addressing issues.


• New Business Support: Take on fresh challenges in new business activities, acting as a principal contact for prospective clients from initial contact to commercial negotiations.


• Team Collaboration: Build respectful and supportive relationships with creative and strategy leads, collaborating across the broader business.

About you 

• Excellent Communicator: Clear, concise, and engaging in all interactions.


• Proactive & Resourceful: Anticipates needs and finds solutions independently.


• Positive & High Energy: Brings a can-do attitude and enthusiasm to every task.


• Business Acumen: Strong understanding of clients' businesses, brands, and markets, with a belief in creativity to solve business challenges.


• Driven & Results-Oriented: Focused on achieving goals and delivering exceptional outcomes.


• Strong Interpersonal Skills: Ability to build rapport and collaborate effectively with clients and internal teams.

Why us?

We’re passionate about our people and their careers. We’ll help you develop your skills and provide you with outstanding benefits. So you’ll have a chance to make your mark on our future, as we make a mark on yours. We’re proud to be the world’s most awarded brand design agency, with 28 Cannes Lions to our name and Creative Review Annual’s Most Creative Design Agency of the Year 2024. You’ll get to take new projects to award-winning potential, as part of a connected team of brilliant, tenacious people right by your side and across the world.  

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Design Bridge and Partners, a WPP company, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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