Senior Customer Business Partner

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Senior Customer Business Partner 

Position purpose:

The Customer Business Partner is responsible of designating and driving agreed supply service level performance, effective customer-centric decision-making and end-to-end oversight of S&OP planning in the market while ensuring financial, regulatory and quality compliance. The candidate will possess strong customer/stakeholder relationship management as well as broad Business, Financial Acumen & commercial expertise. 

Scope:

Local

Key tasks:

• Take customer centric decisions based on trade-off analysis (e.g. allocation management, logistics execution) to meet agreed on service levels in alignment with Commercial/Customer Fulfillment Champion.


• Channel and follow through JVC customer feedback into PS functions (act like a champion within PS), actively pursue external data points for further value creation​


• Interface with local Commercial, Finance, Product Squads Regulatory and Quality​


• Proactively manage inventory with cost conscious attitude inc. write off management ​


• Steering and owning S&OP, including outcome definitions in local W/Os, Inventory targets and service​


• Engage with strategic customers to:​


• Build strong relationships with the Commercial team to jointly manage customer relationships and collaboratively grow strategic customers.​


• Work with the complete Customer team to ensure a seamlessly running supply chain that meets global standards, customer needs reflected in our S&OP processes and service based on the segmentation. ​


• Harness and integrate customer/Brand level market insights for forecasting model & enrichment.


• Driving high quality & reliable forecasting, reducing bias, and level of uncertainty or unplanned forecasts


• Developing new use case with Data Scientist & Supply Chain Analytics & Insights Lead

Key relations:

Internal

• Country & Regional Stakeholders (Commercial, Finance, Regulatory, Quality, Legal and Country Supply Chain)


• Customer Engagement & Product Squads


• Customer Supply Chain Americas Leadership Team


• Global Business Services


• Global Supply Management

External

• External Consultants


• Auditors

Qualifications & Competencies:

• Bachelor’s degree in business administration and a post graduate certificate in a supply chain management discipline preferred


• 5+ years of management experience in supply chain or manufacturing


• Strong leadership and negotiation skills


• Strong knowledge of Sales & Operations Planning, end-to-end supply chain management and business insights


• Excellent communications, stakeholder management and problem-solving skills


• Fluent English skills both in spoken and written form


• Strong business acumen and financial knowledge


• Courage and driving results in transforming environment


• Customer oriented and manages complexity


• Acts, learns fast and evolves: works in 90-days cycles, applies learnings fast and continually develops

Location:

Spain : Cataluña : Barcelona  

Division:

Pharmaceuticals 

Reference Code:

863709