Senior Customs Expert

Job Summary

We are creating a new organization with the aim to put a well-defined and standardized global Customs & Import operating model in place across all relevant dimensions, from compliance, customer service, operational efficiency to leveraging free-trade agreements and customs costs. 
We are now looking for a Senior Customs Expert who will drive continuous improvement across processes associated with import and export activities, while ensuring end-to-end customs operations are executed in line with the Customs RACI and country rules and regulations. You will work directly with regional and local teams with  operational and tactical customs activities (import and export flow) and provide stakeholders with customs and trade solutions. 
The role will primarily support the Iberian market, while also contributing to wider team tasks and projects across the region. This role requires someone who can work with a high level of autonomy, navigate complexity with maturity, and independently identify the right information, stakeholders, and solutions.
The location for this position is Arganda, Spain and this is a permanent position.

What you will do

As Senior Customs Expert, you will:

• Drive operational performance of import, export and transit activities


• Act as a key point of contact for local customs authorities to ensure compliance


• Answer queries and  provide support to stakeholders engaged in cross-border activities


• Drive  operational interactions with brokers/3rd parties and continuously monitor relevant Key Performance Indicators (KPIs).


• Identify potential  optimizations related to operating costs and opportunities for reducing customs duty spend


• Ensure end-to-end daily activities defined  in the Customs  roles and responsibilities matrix are executed in compliance with country rules and regulations


• Ensure  compliance under the Authorized Economic Operator and Inward processing authorizations.


• Proactively avoid or mitigate any potential business continuity or economic risk related to Tetra Pak operational structure and its customs transactions


• Ensure the correct  tariff classification of goods imported and exported


• Support the review of Inward Processing licenses, related controls, and ongoing compliance

We believe you have

• A  Bachelor’s Degree in International Trade, Economics, Administration, International Business or similar fields


• At least 5 years of experience  working in customs


• Experience in complex customs environments involving controls, process improvement, and cross-functional stakeholder management


• Strong knowledge of Microsoft Office, especially Excel


• Strong  stakeholder management skills


• Strong collaboration and conflict management skills


• An innovation mindset and a drive to find solutions and opportunities


• Fluent in English and  Spanish


• An additional European language, particularly French, would be a strong advantage


• Experience with Inward Processing would be a strong advantage


• Experience in Customs  software or SAP is a plus

We believe that you are a resilient and self-motivated person  with a strong improvement mindset and the ability to drive change in a structured and pragmatic way. You enjoy working in a dynamic  regional environment with people from various cultures.
The challenge of continuously improving and  finding opportunities for growth through customs trade flows and special regimes is highly motivating to you.