Senior Jira Administrator

• Location: Madrid (hybrid) / Spain / Remote
  
• Start date: ASAP
  
• Sector: Energy
  

Key responsibilities

• Design and implement workflows on Jira and Jira Service Management for IT and business functions (HR, Finance, Facility Management, etc.)
  

• Administer Jira and JSM instances (projects, users, permissions, SLAs, automation rules)
  

• Analyze existing processes and collaborate with cross -functional teams to improve efficiency
  

• Implement and maintain integrations with other platforms (e.g. SAP, Azure)
  

• Use Jira REST APIs to automate processes and support integrations
  

• Evaluate and advise on Jira Marketplace apps
  

• Produce technical documentation and deliver user training when needed
  

• Provide technical support and troubleshooting for Jira/JSM users
  

Requirements

• 5+ years of experience with Jira and/or Jira Service Management
  

• Strong expertise in workflows, permissions, notifications, and automation
  

• Experience with Automation for Jira and ScriptRunner
  

• Solid experience with Jira integrations and REST APIs
  

• Atlassian certification is a strong plus
  

• English is mandatory; German and/or Spanish are a plus
  

Work setup

• Preferred: 40% onsite in Madrid
  

• Alternatives: Spain -based with occasional travel