Senior Personal Assistant

## Join Us\n\nAt Vodafone, we\u2019re not just shaping the future of connectivity for our customers \u2013 we\u2019re shaping the future for everyone who joins our team. When you work with us, you\u2019re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.\n\n## What you\u2019ll do\n\nRole Purpose:\n\n * Provide support to Director of Service Management, Transformation \u0026 EU7, the Director of Digital \u0026 ZTO and the Network Operations Business Manager\n * Coordinate diaries and travel arrangements and assist with departmental event planning.\n * Office support and general administrative tasks to the directors and their teams\n\n\n\nKey accountabilities and decision ownership\n\n * Manage directors\u2019 diaries and commitments, ensuring meeting prioritisation and that all agendas, required documentation and pre-reading material are prepared and distributed in advance.\n * Handle sensitive issues with discretion, proactively prioritize tasks, manage calls and correspondence through to resolution, and monitor/report on emerging trends.\n * Organise domestic and international travel, including flights, accommodation, and transportation; prepare detailed itineraries, manage travel approvals, and address last-minute changes efficiently.\n * Event coordination and support for all hands meetings, webinars, newsletters and vendor sessions.\n * Serve as the primary point of contact between the directors and internal/external stakeholders, facilitating effective communication.\n\n\n\n## Who you are\n\nCore competencies, knowledge and experience\n\n * Proven experience at successfully supporting senior executives in an international context.\n * Positive \u0026 Can-do attitude, resilient, and able to remain calm under pressure.\n * Excellent communication and interpersonal skills.\n * Strong influencing skills; confident and able to challenge when necessary.\n * Proactive with the ability to anticipate and address needs.\n\n\n\nMust have technical / professional qualifications:\n\n * Excellent Microsoft Office skills, especially powerpoint, excel, outlook, sharepoint and teams skills\n * Fluent in English and Spanish\n * Strong organizational and time management skills\n * Proven capability to coordinate effectively across multiple time zones and cultures\n\n\n\n## Not a perfect fit?\n\nWorried that you don\u2019t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\u2019re excited about this role but your experience doesn\u2019t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.\n\n## Benefits\n\n * Hybrid work model \n * Bonus on top of the gross salary.\n * Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays.\n * Intensive Summer Schedule during July and August.\n * Up to 20 days per year of 100% remote work from other locations.\n * Private Health and Life Insurance for employees and Family\n * 25 vacation days, plus December 24th and 31st off.\n * Optional Pension Plan.\n * Access to an online learning platform for continuous training.\n\n\n\n#LI-Hybrid \n\nREF: 281435\n\nPlease, apply with an English version of your CV.\n\n## Who we are\n\nWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people\u0027s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.\n\nBelonging at Vodafone isn\u0027t a concept; it\u0027s lived, breathed, and cultivated through everything we do. You\u0027ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We\u0027re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.\n\nIf you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.\n\nTogether we can.\n