Senior QA Manager

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Senior QA Manager - Madrid - All resumes in English please

Role Overview

To manage the QA Department for assigned projects & staff: managing test process & submissions, planning of resources internally, ensuring the highest quality of product to deadlines, coordinating all related staff & departmental issues. Working in the Madrid office and reporting to the SVP of QA/General Manager.

Duties and Responsibilities

• Supervision of allocated projects.


• Supervision of QA Managers, Senior Lead QA Testers, Lead QA Testers, Associate Lead QA Testers, Sr. QA Testers, and QA Testers.


• Feedback & liaison with Functional & Compliance QA, Producers, Developers, & other External Departments.


• Liaison with Platform Holders to ensure guidelines & standards compliance.


• Joint sign-off of development milestones & managing the submission process.


• Manage bug reports, bug database, & QA reports.


• Manage department through day-to-day business.


• Quarterly performance reviews of direct reports.


• Raising disciplinary issues as appropriate.


• Build successful working relationships with Worldwide Development Studios Internal & External, QA Department locally & globally, Local Producers, Platform Holders, Producers, and Developers, and Third Party Developers Internal & External.


• Actively participate in recruiting and interview process.

Knowledge and Skills

• Excellent communication skills, both oral and written, internally & externally.


• Management skills to include: successfully handling ambiguity, flexibility & understanding of the development process, and maintain good relations with producers & developers.


• Knowledge of bug database systems, QA process, test plan creation, and bug writing process.


• Minimum of 3-5 years of experience as a QA Manager or equivalent.


• Knowledge of format holder standards (Sony, Microsoft, Nintendo).


• Hardworking, reliable, punctual, flexibility to work unsociable hours depending on deadlines.


• Knowledge of MS Office suite, Source Control and Visual Studio.


• Technically proficient with PCs, gaming consoles, and related hardware.


• Ability to liaise with other departments.

Basic Qualifications

• Must be able to communicate effectively & successfully in English, in both written and oral forms.


• Bachelor’s Degree in a related discipline.


• Minimum of 5-7 years of experience.


• Passion for the video games industry.


• Willingness to adopt a broad overview of the department.


• Well-developed interpersonal, communication skills, and management skills.


• Reliable with the ability to work in a team environment.


• Attention to detail and positive personality to foster excellent working relationships.

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