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Senior Quality Manager

icon building Empresa : Dsm-firmenich
icon briefcase Tipo de empleo : Tiempo completo

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Descripción del trabajo - Senior Quality Manager

Lead the design thinking, discussion, alignment and recommendation—collaborating with BU quality representants and other impacted areas—on Group wide Quality Management System Strategy (short, middle and long term), priorities and detailed roadmap including working plan to ensure customer satisfaction, other stakeholders and compliance. Based on QMS strategy, design, orchestrate with other Group Quality Pillars, align, cascade, monitor and improve effectiveness of all relevant group quality requirements/standards/guidelines used across the organization—leveraging the capability to develop Systems, Requirements, Standards, Guidelines without references. Shape the design thinking, discussion, proposal, monitoring effectiveness and improvement of Quality Assurance processes across the organization—doing so in a proactive and creative manner, identifying opportunities without necessarily a request. Drive the design thinking, discussion, proposal, monitoring effectiveness and improvement for Quality Culture transformation and implementation across the organization—acting as a role model and reference to the whole quality community. Ensure effective governance and working relationships with global, BU and regional partners to sustain a genuine commitment to an effective QMS and Quality Excellence that adds value to the organization—grounded in trustfulness and the ability to trust others. Continuously monitor the effectiveness of QMS and QA Excellence and identify opportunities to improve—being a High performer who strives always for continuous improvement and moves from reactive to proactive mode. Seek continuously for new trends and models to be investigated for future (e.g., QAxQCxQM concept). Develop expertise in key Quality domains: QMS and the relation with internal audits and external certifications; Quality Assurance Excellence and all related topics. Develops and delivers, in collaboration with BU's, specific training program and content—modeling Good Communicator behaviors and Very Good interpersonal relationships. We bring A space to grow by encouraging and supporting curiosity and an open mindset A culture that prioritizes safety and well-being, both physically and mentally A flexible work environment that empowers people to take accountability for their work and own the outcome Barrier-free communities within our organization where every employee is equally valued and respected - regardless of their background, beliefs, or identity A firm belief that working together with our customers is the key to achieving great things An eagerness to be one team and learn from each other to bring progress to life and create a better future You bring Bachelor's degree in Engineering, Chemistry, Pharmacy, or equivalent technical fields; MBA or post-graduate qualification is preferred. Minimum 15 years of experience in Quality Management System (QMS) and Quality Assurance (QA) roles within the industry, with proven expertise in implementing group/corporate quality strategies. In-depth knowledge of current quality standards, requirements, principles, certifications, and audit processes; certified auditor preferred. Strong ability to translate ideas into actionable managerial processes and drive continuous improvement in Quality Assurance and QMS. Excellent leadership, interpersonal, and communication skills, including experience in professional development of teams and executive-level presentations. Demonstrated capability to shape strategy, deliver results, drive change, and influence collaboratively across multiple stakeholders and organizational levels. Experience engaging with internal (BU heads, procurement, etc.) and external stakeholders (authorities, certification bodies, global customers), acting as a quality culture change ambassador.
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