Senior Salesforce Agentforce AI Consultant

The life sciences industry performs a considerable function in enhancing quality of life – or even saving lives – for millions of people all over the world. We at BASE life science find this to be a highly motivating purpose, not least how the use of technology and data increases the potential impact of the industry exponentially.    

Who we are  

BASE life science is a business and technology consulting company founded in 2007. Working exclusively within the life science industry, we work very closely with the customer – in most cases, even on behalf of the customer-on-customer side.  

From our offices in Denmark, France, Germany, Italy, Spain, Switzerland, United Kingdom, and the US we serve customers across the globe. Our clear focus on life science – based on our deep understanding of the local market – enables us to deliver tailored solutions that deliver significant value and lasting impact.  

BASE life science partners with industry-leading solution providers, including Veeva, Salesforce, IQVIA and Benchling and helps to carve business value from digital platforms and data.  

About the role 

As Senior Consultant Agentforce you will be responsible for scoping and delivering Salesforce Agentforce Artificial Intelligence (AI) solutions to our pharma and life science customers. This can be as part of larger projects but also standalone. You will make sure, that the AI solution provied creates long term value for the customer and is not only following the hype. This role will report into our Salesforce delivery organization.

As a Senior Consultant Agentforce, you will have these responsibilities: 

• Scope Salesforce AI solutions for our pharma & life science customers based on pharma & life science best practice but also agentforce best practice


• Lead the implementation of end-2-end Agentforce implementations incl agents, actions, topics, prompts, Retrieval-Augmented Generation (RAG)


• Consult on and support on ensuring required data sources and their quality incl data 360 and other sources


• Guide & enable onshore & offshore Agentforce implementation teams


• Work with project team & Salesforce architects to ensure consistency and fit of the solution into overall busienss process and Salesforce best practices


• Provide testing approach for Agentforce and support customers in generating value out of Agentforce


• Depending on the experence: Own the overall agentforce service offering within BASE and act as Agentforce subject matter expert (SME) within BASE


• Collaborate with BASE AI experts (e.g. from medical or clinical) to bring pharma specific AI concepts to Agentforce

This position is to be located in Spain. 

What makes you the best person for this job?  

Is there something missing here? I would see the following skills 

• Hands on experience in implementing Salesforce Agentforce AI Stack


• Deep understanding of AI concepts & prompt building


• Deep knowledge of CRM systems especially Salesforce 


• Knowledge of tools like Jira, Confluence, ServiceNow 


• Salesforce certifications: Administrator, App Builder, Agentforce specialist, Data Cloud

On top, you have the next skills: 

• Bachelor's or master's degree in Pharma, life sciences, or equivalent. 


• Between 3-5 years' experience with the system in scope 


• Experience in consulting. 


• Proficiency in English (oral and written) 


• Strong organizational skills together with strong negotiation, presentation and communication skills 

And it will be a plus if you have this additional Skills: 

• Proven experience in the Life sciences industry


• Proven experience in an AI delivery role


• Additional Salesforce certification e.g. Developer, Marketing Cloud, Service Cloud, ...


• Knowledge of pharma specific technology tools like Veeva, IQVIA, ...


• Training in Project management or experience in managing projects 


• Training in SAFe or other Agile methods, and/or ITIL 
   

If you are a strong team player, have leadership skills to carry out difficult decisions, and have ability to work as a management team member to engage and influence team members in an agile environment, you will fit working in a professional and dynamic international team like ours. You will also be a great fit if you enjoy working in a global environment, interact efficiently and remotely with all your key partners, and if are not afraid of a dynamic environment.  

Why BASE life science?   

BASE life science has been recognized as one of the 25 best workplaces in Denmark, Switzerland and Spain and what makes us special is the diversity, we value with more than 30+ different nationalities in our team. Our people and culture are uniquely defined by incredibly talented professionals, and we adopt a progressive approach to people management. No matter our differences as characters and personalities, we work together, and we respect and trust individuals’ niche skills and specialisms. Open-minded and goal-orientated, our employees are encouraged to speak up, raise ideas, flag risks, and challenge the status quo.  

What we offer 

We encourage flexibility and trust our employees, we believe that you can get things done while maintaining a healthy work-life balance. More specifically: 

• Health insurance. 

• Remote work friendliness. 

• Ongoing learning and development. 

• Flexible schedules to fit your work to your routine. 

• Contributions to physical, social, and emotional health. 

• Home office setup with laptop and other electronic devices. 

• The chance to help make a difference for patients around the world. 

Interested?    

If you find this position intriguing, don't delay—submit your application in English at your earliest convenience. We are continuously reviewing and assessing all incoming candidates and eagerly await your application. 

By submitting your application, you consent to the processing of your personal data by BASE life science for the purposes of recruitment and selection. This includes the collection, storage, and use of your personal data as outlined in our
.