Senior Scientific Product Trainer

WELCOME to Aetion! We are a global leader in science-driven technology using real-world evidence to provide innovative healthcare solutions. Our Discover and Substantiate applications, powered by the Aetion Evidence Platform, are used to evaluate the safety, effectiveness and value of medications, delivering better outcomes to patients, medical professionals, and clients. We’ve partnered with top biopharma companies and are backed by leading venture capital firms to help increase our medical research and expand our product line. Aetion is headquartered in the US and has expanded throughout Europe with a Research and Development Hub in Barcelona. 

Aetion and Aetion’s leadership are recipients of several prestigious awards: 

• Parity.org’s 2024 List of Best Companies for Equal Advancement Opportunities


• Digital Health New York’s 2024 New York Digital Health 100


• Newsweek's World's Best Digital Health Companies of 2024 

Come join us! 

PERKS of being an A-Teamer: 

• 25 vacation days


• Daily in-office lunch stipend (and a fully stocked kitchen)  


• Sabbatical opportunity after five years of employment 


• Commitment to professional development opportunities 


• Employee-led initiatives including annual company-wide innovation day & DEI resource groups 


• Comprehensive private health coverage w/ out-of-network reimbursements options 


• Peer & company recognition programs


• Monthly educational lunch & learns

DESCRIPTION:

As the Senior Scientific Product Trainer, you will support external and internal users of our platform and applications. You will provide our customers with learning experiences that encourage adoption and utilization of our products. You will be a creator and a deliverer. You will develop specialized learning content on our products and methods for professional and academic audiences. You’ll deliver highly engaging training sessions to these audiences without sacrificing rigorous accuracy. You will support our goal to engage, educate, and inspire our product’s users to realize value for their needs and integrate our product into their everyday work.

RESPONSIBILITIES: 

The duties of this job include, but are not limited to...

• Deliver high quality and engaging live and recorded training sessions to new and existing customers


• Lead content design on courses and customer facing material


• Partner with Science, Product and Technology teams to accept and provide content feedback to improve training materials and programs


• Gain a proven understanding of Aetion products and be capable of answering a range of questions from customers during their training


• Work closely with customers to understand and customize training content to meet their needs during custom engagements


• Support internal employee onboarding and learning activities that overlap with customer training or areas of subject matter expertise


• Describe complex statistical and epidemiological studies clearly and, to the extent possible, simply. You are not expected to perform complex studies yourself.  You must love learning, even topics that seem overwhelming at first, so you can credibly train clients who are experts in this area


• Work self-sufficiently in a fast-paced, remote, global work environment.

QUALIFICATIONS: 

Required 

• 4+ years of experience in scientific, analytic, or quantitative field including experience teaching complex concepts to customers or peers.


• 5+ years of professional working experience (ideally in a corporate or industry environment). 


• Demonstrated experience delivering learning in a variety of modalities, e.g., in-person instructor-led, online instructor-led, eLearning, job aids, microlearning)


• Demonstrated expertise with healthcare data, including standard clinical terminologies, coding systems, and life science analysis methods


• Superior interpersonal and oral and written communication skills.


• Willingness and ability to travel up to 20%, including international travel.

Preferred

• 6+ years of training or teaching experience in a B2B healthcare analytics SaaS environment 


• Master’s degree in relevant field or industry certifications in teaching, training, or education


• World-class written and verbal communication skills


• Experience designing global learning activities for a diverse audience


• Demonstrated experience self-motivating and managing conflicting priorities,  i.e. planning, organizing, delegating, problem solving and meeting established deadlines under time pressure


• Exceptional attention to detail and organizational skills 


• Expertise in Google Drive, Google Docs, and Google Slides


• Located in Barcelona, Spain, NYC, Boston or East Coast US.

Strong proficiency in written and verbal English communication is essential.

Aetion is an Equal Opportunity Employer. Aetion is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.