Senior Software Engineer - Docs Engineering - Documentation

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

We are looking for a Senior Software Engineer to join our Docs Engineering Team. In this role, you will bring your technical expertise to our distributed team in order to build, maintain, and support our documentation platform, tooling and pipelines. You will also work alongside a variety of stakeholders to understand business needs, plan and design solutions, and rollout and promote systems and processes.

Versatility and an interest in working across a range of projects and programming languages, is essential. We are looking for a formidable systems thinker, a polyglot engineer who views programming languages as tools rather than identities. Someone who knows how to build software using the right methods, both established and new. and who has a drive to improve efficiency and automation through intelligent and informed choices.

The Docs Engineering Team is responsible for making available documentation to both internal and external users across the entire Elastic ecosystem. We do this by providing utilities, platforms and processes by which documentation can be authored, organized and delivered in both traditional and emerging ways. So as part of our Docs Engineering Team, you won't just be maintaining a platform, you'll be building the sophisticated tooling and pipelines that deliver documentation to the world.

You will have the autonomy to help lead the effort in redefining how technical documentation is authored and delivered. If you are a self-motivated engineer who enjoys solving high-level architectural puzzles and isn't afraid to get their hands dirty across different stacks, we want to talk to you.

Prior experience with the Elastic product suite is not essential, but is beneficial.

What You Will Be Doing

• You'll be developing, maintaining, and supporting software that bridges the gap between content creation and high-scale delivery.


• You'll work in a multi-language environment across a range of technologies. 


• You'll leverage AI-assisted coding and emerging tools to radically improve engineering efficiency and automation.


• You'll work alongside with the Product Team and other stakeholders to translate business needs into elegant, scalable deployment patterns and processes.


• You'll maintain a relentless focus on usability, ensuring our documentation platforms provide a world-class experience for developers.

What You Bring

• You have proven experience in building, releasing, supporting and maintaining software products for a broad user base.


• You have a minimum 8 years of recent software engineering experience, with proficiency in a variety of programming languages.


• You are comfortable with AI-assisted coding and have a drive to integrate these tools into the modern development lifecycle.


• You can demonstrate a deep understanding of industry best practices, complex architectures, and the nuances of distributed systems.


• You have a strong focus on usability and developer experience.


• You have a genuine interest in technology.


• You have excellent communication, collaboration, and interpersonal skills.


• You can think clearly, work independently, and collaborate effectively across a remote, global team.


• Ideally, you also have prior experience of Elastic products (though this is not essential).