SERVICE BUSINESS DEVELOPMENT MANAGER

As a Service Business Developer, your primary responsibility is to drive growth and enhance the overall commercial success of our service business. You will play a pivotal role in driving globally our key growth initiatives and ensuring the continuous improvement of our service offerings. This position requires a dynamic individual with a strong blend of business acumen, relationship-building skills, and a deep understanding of the UPS service industry.

Key aspects of the role - You can be based anywhere in Europe but willing to travel up to 60% of the time.

Market Analysis

• Dentify potential areas for service expansion.
• Analyze industry trends, competitor activities, and customer needs to stay ahead in the market.

Business Strategy

• Develop and implement strategic plans to grow the service business.
• Collaborate with cross-functional teams to align business strategies with overall company goals.

Partnership Development

• Define the relevant business model to grow Service together with our current AEGPS partners
• Negotiate and establish mutually beneficial agreements to enhance service offerings.

New Business Development

• Analyse & leverage our Installed Base to develop new offerings
• Work closely with Product Management teams to prepare future growth on new products
• Identify and drive key growth business opportunities

Service Improvement

• Implement processes to enhance service quality and efficiency.
• Monitor and analyze financial performance related to the service business (what we sell at what margin)
• Support budgets preparation, ensuring cost-effectiveness and profitability.
• Collaborate with internal teams, including product Management, sales, and operations, to achieve common business objectives.
• Bachelor's degree in Engineering & Marketing,
• 10 Years+ experience in business development, preferably in the service industry & in the UPS sector.
• Strong analytical and strategic thinking skills.
• Excellent communication and interpersonal skills.
• Ability to negotiate and close deals effectively.
• Results-oriented with a focus on achieving targets and objectives.
• Familiarity with dynamics CRM software and other relevant tools.