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Service Sales & Support BU Pharma

icon building Empresa : Gea
icon briefcase Tipo de empleo : Tiempo completo

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Descripción del trabajo - Service Sales & Support BU Pharma

Responsibilities / Tasks

  • Proactively visit customers to identify opportunities to maintain the installed base up to date by offering solutions from the GEA Portfolio.
  • Prepare and follow-up on commercial proposals for spare parts, service level and maintenance agreements, health checks, upgrades and retrofits.
  • Execute the GEA Service strategy and GEA Service sales plan in close collaboration with the team. 
  • Provide support to Customers on technical clarification of the requirement, acting as a key interface between Sales, Service and internal stakeholders.
  • Manage warranty cases in coordination with internal departments and factories.
  • Support maintenance planning activities and spare parts identification for service agreements.
  • Handle order confirmations, ensure accurate processing and follow-up on deliveries to ensure on-time delivery.
  • This role will act as a key interface within a fast-growing organization with the potential to grow into a pure sales position in mid-term.

Your Profile / Qualifications

  • Degree in Engineering, or experience in a related technical field, preferably Mechanical Engineering.
  • Professional (Junior) in sales and Service support roles, preferably within the pharmaceutical or industrial manufacturing industry.
  • Solid communication, interpersonal and presentation skills, with the ability to interact professionally with both internal stakeholders and external customers.
  • Strong organizational and analytical skills, capable of managing multiple tasks and priorities in a structured manner.
  • Ability to work independently while collaborating effectively within cross-functional teams.
  • Service-oriented mindset, with a proactive and solution-driven approach to problem solving.
  • Fluent Spanish and professional working proficiency in English; Portuguese is considered a plus.
  • Strong customer focus, with the ability to understand customer needs and translate them into effective internal actions.
  • Proactive attitude towards spare parts, retrofit and service sales promotion.
  • Willingness to travel occasionally (up to 30%) for customer visits, site activities or internal coordination.
  • High level of ownership and accountability, with a collaborative and team-oriented mindset.
  • Ability to work closely with Sales and Service teams to support market awareness and business development initiatives.

We offer:

  • Attractive compensation package with flexible remuneration options (e.g. restaurant tickets, nursery)

  • Private health insurance plan

  • Employee Assistance Program

  • Flexible working hours and the option for remote work (two days per week)

  • 23 days of vacation per year

  • Great work environment as part of a collaborative team

  • Continuous internal training and career development opportunities, both nationally and internationally

  • The opportunity to join a company recognized as a Top Employer 2026

Did we spark your interest?
Then please click apply above to access our guided application process.

Original job Service Sales & Support BU Pharma posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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