Slovenian Customer Service Representative Barcelona

Slovenian-Speaking Customer Service Representative (Hospitality)
Location: Barcelona, Spain

Start your international career in vibrant Barcelona – where professional growth meets lifestyle balance.
Join a global leader in the hospitality and travel industry and become part of a team that helps travelers every day while building your international experience in one of Europe's most dynamic cities.

Schedule: Full-time | Rotational shifts (09:00 – 20:00, Monday–Sunday)
Contract: Temporary (with long-term opportunities)
Salary: €21,262 gross/year + benefits

Your Mission
As part of a multicultural support team, you will:

Support international travelers and partners via phone and email
Handle inquiries related to bookings, payments, and technical issues
Act as a bridge between customers and accommodation providers worldwide
Work with structured processes while delivering tailored solutions
Ensure excellent customer experience in every interaction

What You Bring

Must-Have Skills
Slovenian (C2/native) + English (advanced)
Strong communication skills (written & spoken)
Comfortable with CRM systems and digital tools
Problem-solving and solution-oriented mindset
Resilient and positive attitude
Ability to adapt in a fast-paced environment

Nice to Have
Customer service or contact center experience
Interest in travel or hospitality industry
Strong empathy and customer focus
Proactive and team-oriented mindset

What You'll Gain

38.5 hours/week with rotating shifts
27 days of paid holidays
3 weeks of paid training + continuous coaching

Benefits & Perks
Feel Good Program: Spanish classes, team activities & rewards
Private health insurance (after permanent contract)
Flexible compensation (transport & nursery support)
International and diverse working environment
Modern office near Glòries & Westfield shopping center

Relocation Support
Moving to Barcelona? We support you fully:
Flight ticket covered by the company
1 month accommodation in a private studio
Full assistance with documentation and onboarding

Why Join Us?
Build your career in an international environment while enjoying a balanced lifestyle in Barcelona. Gain valuable experience in the travel industry and grow within a global organization where your work truly matters.

How to Apply:
If this opportunity fits your profile, apply here or send your CV to [email protected]