Solution Architect

Description -

Job Summary
• This role is responsible for bridging the gap in understanding the technical aspects of solutions by effectively communicating with customers. The role focuses on the technical nuances of products, customizing and integrating them to align with customer needs. The role prepares technical documentation, conveys benefits to customers, and stays updated to address concerns to ensure seamless customer interactions and drive successful product adoption.

Responsibilities
• Develops an understanding of the technical aspects of products or solutions being offered, including architecture, integration capabilities, and customization options.
• Configures, customizes and integrates the products to align with the customer's requirements.
• Delivers compelling and technically sound product demonstrations and presentations to potential customers, highlighting relevant use cases for the customers.
• Addresses any technical objections or concerns raised by customers and provides clear explanations or solutions to overcome the objections.
• Provides technical training sessions to the sales team, empowering them to better communicate the value proposition to potential customers.
• Analyzes the strengths and weaknesses of competing products or solutions and provides insights to the sales team to position the organization’s products effectively.
• Communicates insights related to the technical products to showcase the suitability of solutions to the client’s business needs in an easy-to-understand manner.
• Contributes to the creation of technical documentation, such as case studies, and technical specifications, to help customers understand the technical aspects and benefits of the product.
• Participates in training sessions to continuously improve expertise to effectively address customer inquiries and challenges.

Education & Experience Recommended
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 6 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with little or no work experience.

Preferred Certifications
NA

Knowledge & Skills
• Amazon Web Services
• Application Programming Interface (API)
• Cloud Computing
• Cloud Services
• Computer Science
• Customer Success Management
• Demonstration Skills
• Enterprise Application Software
• Extract Transform Load (ETL)
• IT Infrastructure
• Microsoft Azure
• New Product Development
• Presales
• Product Management
• Request For Proposal
• Sales Process
• Sales Prospecting
• SAS (Software)
• Software As A Service (SaaS)
• Virtualization

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity
• Responds to routine issues within established guidelines.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Sales & Services Entity

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Schedule -

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Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"