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Spanish Speaking Airline Customer Service Agent -Remote in Greece

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Descripción del trabajo - Spanish Speaking Airline Customer Service Agent -Remote in Greece

Description

Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for a Spanish Speaking Airline Customer Service Agent. This role is ideal for individuals who love travel and have a passion for assisting customers, as you will be the first point of contact for Spanish-speaking passengers seeking help with their airline queries.


Responsibilities

  • Deliver outstanding customer service to Spanish-speaking clients via phone, email, and chat.
  • Assist with flight information, reservations, cancellations, and amendments.
  • Address and resolve customer concerns and queries with efficiency and professionalism.
  • Stay informed about airline services, policies, and industry updates to provide accurate guidance.
  • Maintain detailed records of customer interactions in the CRM system.
  • Work in tandem with other teams to ensure seamless customer experiences.
  • Engage in continuous training to enhance knowledge of products and improve service delivery.


Requirements
  • Fluent in Spanish and English, with excellent verbal and written communication skills.
  • Previous experience in customer service, preferably within the travel or airline sector.
  • Strong interpersonal skills with a knack for resolving issues.
  • Ability to work in a fast-paced environment while maintaining composure.
  • Knowledge of customer service software and basic MS Office applications.
  • Highly organized and detail-oriented.
  • A genuine interest in travel and a desire to help customers have a positive experience.


Benefits
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Spanish Speaking Airline Customer Service Agent -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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Sobre la empresa

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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