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Spanish Speaking Customer Support for Online Travel Agency -Remote in Greece

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Descripción del trabajo - Spanish Speaking Customer Support for Online Travel Agency -Remote in Greece

Description

Patrique Mercier Recruitment FR is dedicated to connecting talented professionals with exciting career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for an Online Travel Agency. This role is ideal for individuals who are passionate about travel and excel in customer service, providing support to Spanish-speaking clients as they plan and book their journeys.


Responsibilities

  • Provide exceptional customer support to Spanish-speaking clients regarding travel bookings, itineraries, and travel policies through phone, email, and chat.
  • Assist customers with inquiries, changes, cancellations, and provide relevant travel information.
  • Handle complaints and ensure timely resolutions to enhance customer satisfaction.
  • Efficiently document customer interactions and ensure accurate follow-up on issues.
  • Collaborate with internal teams and travel partners to ensure a seamless experience for clients.
  • Educate customers about available travel options and unique promotions to enhance their experience.
  • Gather customer feedback to contribute to service improvements and operational enhancements.


Requirements
  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer service, preferably in the travel or hospitality industry.
  • Exceptional communication skills with a customer-focused mindset.
  • Strong problem-solving abilities and the capacity to work effectively under pressure.
  • Proficient in using customer support software and standard office applications.
  • Detail-oriented with strong organizational skills.
  • Flexibility to work varied hours, including evenings and weekends as necessary.


Benefits
  •  Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job Spanish Speaking Customer Support for Online Travel Agency -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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Sobre la empresa

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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