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Spanish Speaking Frontline Support Representative -Remote in Greece

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Descripción del trabajo - Spanish Speaking Frontline Support Representative -Remote in Greece

Description

Patrique Mercier Recruitment FR is delighted to announce an opening for a Spanish Speaking Frontline Support Representative. This role is tailored for individuals who are passionate about delivering outstanding customer service and support to Spanish-speaking clients. By joining our dynamic team, you will serve as the vital link between our customers and our services.


Responsibilities

  • Provide top-notch frontline support to Spanish-speaking clients through phone, email, and live chat channels.
  • Assist customers with inquiries about products, services, and account-related issues.
  • Effectively troubleshoot and resolve customer complaints to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for seamless follow-up and reporting.
  • Collaborate with team members to sustain high service levels and enhance customer encounters.
  • Identify opportunities for improvement in service delivery and contribute to the development of best practices.
  • Remain knowledgeable about company products and services to provide accurate information to customers.


Requirements
  • Fluency in Spanish and English, both written and spoken.
  • Prior experience in customer service or a related support role is highly desirable.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving capabilities with a customer-oriented approach.
  • Able to thrive in a fast-paced environment and manage several tasks effectively.
  • Familiarity with CRM software and basic computer skills.
  • Positive attitude, eagerness to learn, and commitment to delivering excellent service.


Benefits
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Spanish Speaking Frontline Support Representative -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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Sobre la empresa

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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