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Spanish-Speaking Riot Games Support - Sofia, Fully Paid Relocation

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Descripción del trabajo - Spanish-Speaking Riot Games Support - Sofia, Fully Paid Relocation

Mercier Consultancy is proud to partner with Riot Games to offer an exciting opportunity for a Spanish-Speaking Support Specialist based in Sofia, Bulgaria, with fully paid relocation. Join a global leader in the gaming industry and help provide exceptional support to Spanish-speaking players worldwide.

In this role, you will deliver top-quality assistance to players, addressing their inquiries and resolving issues to enhance their gaming experience. Your passion for gaming and outstanding communication skills will help build a supportive and engaging player community.

Key Responsibilities

  • Provide efficient and professional support to Spanish-speaking players across multiple channels such as email, chat, and social media.
  • Investigate and resolve account, gameplay, and technical issues promptly.
  • Maintain accurate documentation of player interactions and support cases.
  • Collaborate with internal teams to address complex player issues and improve customer satisfaction.
  • Gather and communicate player feedback to Riot Games’ development teams.
  • Promote a positive, inclusive gaming environment through empathetic communication.
  • Stay updated on Riot Games’ products, updates, and industry trends.
  • Fluent in Spanish and English, both written and spoken. Native language and nationality must be specified in your application.
  • Excellent communication and customer support skills.
  • Previous experience in player support or customer service roles preferred.
  • Strong passion for gaming and familiarity with gaming culture.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience with customer support tools and gaming platforms is a plus.
  • Willingness and eligibility to relocate to Sofia, Bulgaria, with full relocation support provided.
  • Financial support during relocation
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • Positive international working environment
Original job Spanish-Speaking Riot Games Support - Sofia, Fully Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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