Waiter/Waitress - Destino Five Ibiza

An Irresistible
Opportunity

Are You Ready for a Transformative Challenge with one of The World’s
Most Iconic Brands? The Pacha Group is a Globally Recognised Icon, with the
Legendary Twin Cherries symbolising Hospitality, Entertainment, Sustainability
- and the vivid Soul of Ibiza.

A Carefree, Creative Energy Pulses through our Warm Hospitality,
Immersive Music, All-Day Entertainment Experiences, and our Signature Style
Statements.

Join our Vibrant Pacha Family - and Enjoy a World where the Magic Never
Stops.

The Candidate

As an Enthusiastic and Energetic
Self-Starter, you embody the Soulful Spirit of The Twin Cherries by
consistently Exceeding Expectations. Your Fearless and Magnetic Nature radiates
a Positive, ‘Can-Do!’ Attitude, demonstrating a true Commitment to being a Team
Player. You excel in Building Connections with ‘Pacha-Lovers’ and fellow Pacha
Family Members, communicating with Confidence and Professionalism, making you a
Powerhouse in delivering the Legendary Experientials that The Pacha Group is
famous for.


Joining our Pacha Family with your passion for
Delivering Superior Performance, finding Creative Solutions, and Completing
Tasks Successfully promises an Unmatched Journey at The Pacha Group. Unleash
your Limitless Potential in an Electrifying Environment that will Transcend
your Career to New Heights!

What We’re Looking For

• Previous
  experience of 1-2 years in a Luxury Hotel environment as a waiter/waitress is a
  plus.
  
• Previous
  experience in Forbes or Leading Quality Assurance (LQA)-Rated properties will
  be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards.
  
• Highly
  Enthusiastic, Motivated, Energetic, and Ignites the Spirit of The Twin Cherries
  by going Above and Beyond to Exceed Expectations.
  
• A Proactive
  Nature and Eye for Detail, ensuring every aspect of the operation is curated to
  perfection.
  
• Champions
  Creative Problem-Solving, Independent Decision-Making, and Boundary-Breaking
  Performance.
  
• Brings
  Unmatched Commitment to Role Responsibilities, exceeding Expectations and
  Taking Pride in Every Task.
  
• Builds
  Magnetic Connections with Guests and Pacha Family Members Alike, through
  Exceptional Interpersonal Skills.
  
• Exceptional
  skills in Improving Customer Satisfaction and Addressing complaints with tact,
  showcasing a commitment to maintaining Industry-Leading Standards.
  
• Maintains an
  Insta-Worthy Appearance at All Times, Aligned with The Group’s Signature
  Grooming Standards.
  
• Flexibility to
  Work a Range of Shifts, including Weekends and Holidays, in Line with the
  Dynamic Needs of The Pacha Group’s High-Energy Operations.
  
• Impeccable
  Communication Skills, both Verbal and Written, with Fluency in English and
  Spanish. Additional Languages are a definite Plus.
  
• Holds the
  Legal Right to Work in Europe, including any Required Visas or Work Permits, in
  Full Compliance with Local Regulations.
  
• Personally
  Settled on the Island with Accommodation Already Arranged is a Must.
  
• Brings a
  Welcoming Energy, Outgoing Presence, and Enthusiastic, ‘Can-Do!’ Attitude that
  Sparks the Spirit of The Twin Cherries.
  

Key
Responsibilities

• Greets guests
  upon Arrival with a Warm, Magnetic Welcome, setting the Tone for an Iconic,
  Unforgettable Experience.
  
• Remembers and Acknowledges Guest
  Preferences, maintaining meticulous records to Deliver Highly Personalised
  Service with Heart.
  
• Takes and
  Delivers Food and Beverage Orders with Flair, ensuring Accuracy,
  Efficiency, and Full Consideration of Dietary Requirements and Preferences.
  
• Presents Menus
  Confidently and makes Informed Recommendations based on Guest tastes and the
  Freshest Available ingredients.
  
• Upholds The
  Pacha Group’s superior Service Standards at all times, with an Unmatched
  Commitment to Excellence.
  
• Exhibits a
  Strong Understanding of The Pacha Group’s Destinations, Concepts, Menus, Events
  and Bespoke offerings, enabling Seamless Guest Interaction at every touchpoint.
  
• Promotes Offerings
  with Confidence through Magnetic Upselling and Suggestive Selling Techniques
  that enhance the Guest Experience and Drive Revenue Growth.
  
• Takes
  Ownership of Guest Requests and Concerns, responding with Professionalism
  and escalating appropriately to the Head of Department when needed.
  
• Processes Billing
  and Payments efficiently and in full adherence with The Pacha Group’s Financial
  Control Procedures.
  
• Contributes to
  an Immersive Dining Experience by collaborating Seamlessly with the Food and
  Beverage Team to maximise Guest Satisfaction.
  
• Prepares and
  Maintains Tables and Dining Areas, upholding the Signature cleanliness, style
  and ambience expected of Destino Five Ibiza.
  
• Ensures Best-in-Class
  Hygiene and Safety Standards, including the proper use of utensils, equipment,
  and cleaning procedures.
  
• Supports the
  setup, execution and breakdown of Events and Celebrations, contributing to the Twin-Cherry
  Rhythm of the Pacha Experience.
  
• Attends Regular
  Team Meetings and Training Sessions, continuously Enhancing Product Knowledge,
  Service Skills and Growth Potential.
  

The Team

Pacha
Family Members are Playful, Creative and Audacious Leaders. They are Cultured
yet Chic, Confident yet Self-Effacing, and they Work Hard - to Play even
harder! If you Dream of being surrounded by Like-Minded Individuals who share
your Passion for Delivering Unforgettable Moments, then Look No Further! This
is your Chance to Become Part of the Pacha Family and write your own chapter -
with a ‘Cherry on Top!’

An Equal
Opportunity Employer

The Pacha Family represents over 35 nationalities
across its over 850 Pacha Family Members. The Pacha Group does not discriminate
and is Committed to Hiring a Diverse and Inclusive Workforce as an
Equal-Opportunity Employer. The Pacha Family is Driven by the Principles of
Love, Connection, Joy, Inclusivity and Music, and bonded by a Celebration of
People, Culture and Diversity.

Sustainable Indulgence at The Pacha Group

The Pacha Group is committed to redefining Sustainable
Hospitality and Entertainment, seamlessly integrating Cultural Heritage,
Environmental Responsibility, and Luxury Experiences. Leading Ibiza’s
transition to Clean Energy, Pacha Ibiza Club, Pacha Hotel, and Destino Five
Ibiza now operate on 100% Green Power, contributing to the Group’s 34% carbon
footprint reduction and accelerating the Balearics’ Net-Zero targets—where less
than 1% of Ibiza currently utilizes renewable energy.

Destino Five Ibiza has further Advanced Water
Stewardship, cutting usage by 24% in the 2024 season, while the Group’s
dedication to Responsible Sourcing ensures that 39% of its fruits and
vegetables come from Ibiza and 86% from within Spain. Cementing its
Sustainability Leadership, The Pacha Group has registered all core
properties—including Pacha Ibiza, Pacha Hotel, Destino Five Ibiza, and Casa
Pacha Residences under development—with the US Green Building Council,
targeting LEED Gold or higher certification. Beyond operations, The Pacha
Foundation continues to Champion Ibiza’s Social Welfare, Environmental
Conservation, Cultural Arts, and Sports Initiatives, ensuring that
Sustainability remains at The Heart of the Brand’s Legacy.

About The Pacha Group

The Pacha Group is a globally acclaimed lifestyle brand with a strong
presence in various sectors such as music, leisure, entertainment, hospitality,
and fashion. It extends its international influence through well-known
destinations including Pacha Ibiza (a famed nightclub), Destino Five Ibiza and
Pacha Hotel. Having celebrated its 50th anniversary in 2023, the Pacha Group is
dedicated to sharing the essence of the Ibizan lifestyle with the world,
characterised by a carefree, sophisticated way of life infused with creativity,
music, and a spirit of acceptance.

Find out more
here: pacha.com        

About FIVE Holdings

FIVE Holdings is a vertically integrated group, and
its current portfolio includes 3 luxury hotels in the UAE, FIVE Palm Jumeirah,
FIVE Jumeirah Village and FIVE LUXE, a hotel in Switzerland, FIVE Zurich, 2
hotels in Spain, Destino Five Ibiza and Pacha Hotel, a nightclub in Spain,
Pacha Ibiza, 2 eponymous Fashion Lines, FIVE Mode and The Pacha Collection in
the UAE and Spain; as well as a range of assets that include Toy Room, and
WooMoon Storytellers (Globally).

FIVE’s
focus is on a ‘Global Sustainable Entertainment Ecosystem,’ which is the
integration of immersive entertainment with homegrown F&B concepts that
results in a distinctive guest experience for an international and affluent
audience of luxury-loving, eco-conscious Millennial and Gen-Z customers.

Find out more here: fiveglobalholdings.com

About Destino Five Ibiza

Destino Five Ibiza, part of The Pacha Group’s iconic legacy, reopens in
June 2025 after a comprehensive transformation, elevating it from a four-star
to a five-star destination. The reimagined hotel blends sophisticated
contemporary design with a commitment to sustainability, aiming to achieve LEED
Platinum certification.

Guests can expect elevated dining, luxurious amenities, and imaginative
spaces, including terraces with outdoor bathtubs and a wellness-focused outdoor
gym. As a beacon of sustainable luxury on the island, Destino Five Ibiza
redefines the art of celebration, offering unforgettable moments of joy,
connection, and inclusivity.