Groups & Events Sales Executive - Urgent Hire

We are hiring a focused Groups & Events Sales Executive to join our all-star team at La Provincia in Las Palmas de Gran Canaria Canary Islands
Growing your career as a Full Time Groups & Events Sales Executive is an awesome opportunity to develop productive skills.
If you are strong in adaptability, critical thinking and have the right initiative for the job, then apply for the position of Groups & Events Sales Executive at La Provincia today!

The Groups & Events Sales Executive is entrusted with handling and responding to all group and event inquiries, converting requests into bookings, and subsequently planning and executing the respective group and/or event. This role involves seamless internal communication with all relevant departments, ensuring adherence to Playitas standards and current legislation. Responsibilities: * Respond promptly to all Groups & Events inquiries * Make provisional bookings pending availability for rooms, events, meeting/conference rooms, and secure relevant sport activities (e.g., Olympic pool swim lanes, bicycles) * Send offers within a 48-hour period in compliance with Company Policy * Follow up within 24 hours to ensure guest satisfaction, address concerns, and convert business * Implement an internal checklist for each new enquiry and file it to the corresponding account * Include booking forms with the offer * Forward the Group and/or contract with a set deadline for a deposit and contract signature, unless the Company has a credit line & annual contract with the Hotel * Ensure correct billing and receipt of payment for business accounts * Manage, direct, and monitor business hospitality and event activities, meeting agreed criteria, targets, and budget * Conduct effective negotiation and provide creative input * Enter all enquiries in the relevant Hotel scheduling system and update the Demand Calendar * Record FAM trips, site inspections, menu tastings, and networking events as per client's request * Assist in coordinating larger events as required by the Immediate Superior/Hotel * Establish and monitor payment tracking for balance payments, recorded in the Demand Calendar * Liaise with the entire Operations team to ensure all requirements are met and revenue is maximized - Food & Beverage department, Accounts department, Reservations * Ensure positive guest feedback is received and shared with the team, handling complaints or objections if any * Prepare and send BEO/Function sheets to all relevant departments with clear instructions * Conduct weekly BEO/Function sheet meetings with department representatives at a scheduled time * Activate Out of Office auto-reply on holidays and weekends * Proven experience in a similar role * Self-motivated with an appreciation for targets * Excellent communication skills and customer service ability * Confident telephone manner * Strong time management skills * Team player with strong organizational abilities * Willingness to learn and adapt * Confident relationship builder * Comfortable working in an all hands on deck capacity and multitasking * Attention to detail, good at execution, and can get things done with little guidance * Competence in Hotel PMS (New Hotel, Protel, Oracle, Host) MS Office and other relevant software * Availability during evenings and weekends as per client requirements and direct superior's request for guidance and assistance for large g #J-18808-Ljbffr

Benefits of working as a Groups & Events Sales Executive in Las Palmas de Gran Canaria Canary Islands:

● Learning opportunities
● Advancement opportunities
● Competitive salary