Pre Sales Consultant with Spanish - with Great Benefits

We are hiring a capable Pre Sales Consultant with Spanish to join our amazing team at Tdcx in Barcelona Catalonia
Growing your career as a Full Time Pre Sales Consultant with Spanish is a fantastic opportunity to develop useful skills.
If you are strong in people management, adaptability and have the right drive for the job, then apply for the position of Pre Sales Consultant with Spanish at Tdcx today!

Do you aspire to a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!Top reasons to work here:Attractive remuneration, great perks, and performance incentivesComprehensive medical, insurance, or social security coverageWorld-class workspacesEngaging activities and recognition programsStrong learning and development plans for your career growthA positive culture for you to #BeMore at workEasy-to-locate area with direct access to public transportFlexible working arrangementsBe coached and mentored by experts in your fieldJoin a global company, winner of hundreds of industry awardsWhat is your mission?You will join the team as an Inbound Pre-Sales Consultant for one of our clients, a Silicon Valley digital giant. You will educate our client's members while driven valuable experiences and working towards a revenue target. You will be responsible for supporting revenue, handling, acquisitions, and meeting quality standards to ensure the success of the program. You will manage inquiries and customer request to promote, client's customers to optimize their investment, with the goal of driving business growth and ultimately customer success.Lead our client's customers through the complete sales process, leveraging multiple communication channels (e.g., virtual meetings, phone, email, online chat).Uncover customer business needs and align our client's solutions to your customers' objectives.Ensure maximum customer satisfaction through the appropriate escalation of issues and precise, timely responses.Track all customer activities accurately and timely within the CRM.Meet or exceed all performance standards including a number of interactions, revenue, attribution, conversations, and quality metrics that will be measured monthly, quarterly, and yearly.Manage teammates to achieve a shared goal by understanding the scope of the business and reaching out to the appropriate people to meet various needs.Identify gaps in current processes or product offerings and implement or recommend improvements to increase the overall productivity and customer experience.Who are we looking for?Ability to write and speak fluently, clearly and concisely in Spanish, as well as English to support specific markets.Some relevant sales experience and call center environment experienceEmpathic and able to communicate in a caring and friendly mannerStrong time management skills and motivation to exceed expectationsEnjoy working in a fast-paced environment and be able to balance multiple tasks at the same timePunctuality. Your clients and teammates are counting on you to be here, every day*Applicant must have a valid EU passport/Working VisaWho is TDCX?TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new-economy companies looking to tap the region’s growth potential.We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.From our first-rate workspaces, above-industry-average compensation packages, and career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.French Sales & Marketing Consultant - Google Ads ProductsCustomer Service/Administrative for After Sales DepartmentSales & Marketing Industrial Sector Recruitment Consultant #J-18808-Ljbffr

Benefits of working as a Pre Sales Consultant with Spanish in Barcelona Catalonia:

● Learning opportunities
● Company offers career progression opportunities
● Advantageous package