Community Manager Intern

About SAMY

SAMY is the global powerhouse leading the evolution of brand communication. We help brands matter in a social-first world through research, creativity, technology, and integrated influencer marketing to deliver impactful, data-driven solutions and drive growth for brands. With over 1.000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.

Role Mission

The Community Manager Intern will support the growth, engagement, and health of the brand’s online community by identifying new users, nurturing relationships with micro and nano influencers, and driving meaningful conversations across digital platforms. The role focuses on strengthening brand affinity through social listening, trend awareness, and real-time community engagement aligned with business objectives.

Key Responsibilities

• Scouting: Support the scouting strategy with approval of new users & invitation and help to reach users objectives by 2026 looking for new users by our platforms & social listening strategies

• Community Engagement & Advocacy: Build and nurture relationships with our micro and nano influencers, taking de contact with them through our platform: DMs, channels; foster authentic conversations that drive brand affinity and loyalty; and develop engagement strategies that resonate with the users and align with brands objectives.

• Trendspotting & Real-Time Adaptation: Stay ahead of social trends, cultural moments, and platform updates to inform brand storytelling; and identify opportunities for real-time marketing and creative social activations.

• Crisis & Reputation Management: Monitor online conversations and proactively address negative feedback to maintain a positive brand image; and work closely with the customer service team to ensure seamless issue resolution.

• Content Ideation & Collaboration: Work with content and creative teams to develop engaging, platform-specific content; suggest new content formats and activations to increase engagement; and execute social listening strategies, ensuring consistent and engaging interactions with the users.

• Analytics & Performance Optimization: Utilize data analytics tools to track performance, extract insights, and refine future strategies; provide regular reports with key takeaways and recommendations for growth.

Skills and Experience

• Currently studying or recently graduated in Marketing, Communications, Digital Media, or related fields.

• Strong interest in social media, digital communities, and influencer marketing.

• Familiarity with platforms such as Instagram, TikTok, and emerging social channels.

• Understanding of social listening and community management tools.

• Strong communication skills, both written and verbal.

• Ability to identify trends and translate them into actionable ideas.

• Highly proactive, organized, and detail-oriented.

• Comfortable working in fast-paced, real-time digital environments.

• Fluency in English and Spanish is required; additional languages are a plus.

Cultural Fit

Be Kind: Direct, respectful communication. Feedback that elevates.

Go Beyond: Relentless initiative. Strategic problem-solving. Results that exceed expectations.

Craft Together: Elite teamwork. Seamless execution. Collective excellence over individual effort.

Enjoy the Journey: Adaptability under pressure. Consistency through change.

Own it: Extreme ownership. High standards. Lead by example.

Diversity and Inclusion

At SAMY, we believe in real diversity: teams where each person contributes from their uniqueness. We are committed to creating an inclusive, accessible, and barrier-free environment where every voice matters.

We welcome applicants of all abilities and backgrounds. If you need any adjustments during the recruitment process or in your daily work, please let us know. We want you to thrive on an equal footing.

Benefits:

• Celebrate your birthday with a day off, and take time to enjoy December 24th and 31st as company holidays to relax, recharge, and enjoy what matters most.

• Flexible schedule and hybrid work options to balance your time in a way that fits your life

• Global Referral Program — refer clients, projects, or teammates and earn rewards while helping SAMY grow

• Geographic mobility plan — opportunity to work from different SAMY locations around the world

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