Credit Control Support Internship

About the role:

The primary objective of a Credit Controller is to take responsibility of a portfolio of customers with the purpose of maximizing the debtor cash collection performance, and reduce overdue debt whilst minimizing any risk of late payment and bad debt.

This role works closely with their peers and cross - functional departments.

In this role, there is close collaboration with sales representatives to reduce and maintain overdue invoices at an acceptable level, and to minimize bad debts and provisions.

We’re looking for you:

• You are based in Barcelona


• You are able to manage an internship agreement with your school/university.


• You take ownership and responsibility by managing the entire collection cycle, sending payment reminders, maintaining direct contact with debtors and the responsible account managers internally, making payment arrangements, and ensuring adequate dispute management.


• You collaborate with cross-functional teams and account managers within the company to ensure that invoice disputes are proactively recorded and resolved in a timely manner. Ensure the day to day activities conform to company policies and internal control procedures.

Your skills are:

• You communicate clearly and effectively in both English and Spanish, both verbally and in writing.


• You are persuasive, yet always respectful and customer-friendly when dealing with debtors.


• You take initiative and follow up proactively when customers fail to meet agreements.


• You have strong analytical skills and can assess situations quickly and accurately.


• You recognize when to ask for help or support and are not afraid to do so when needed.