Customer Representative (Dutch-speaking) LP02

Empresa : Concentrix Spain

Tipo de empleo : Internado

Valencia

Número de solicitantes

000+

Solicite ya

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Descripción del trabajo - Customer Representative (Dutch-speaking) LP02

Experience the power of a game-changing career

Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Representative in Valencia (On-site), you will be part of our team of game-changers who are powering the brands of the future in the automotive industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Customer Service Representative on our team, you will:

- Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands

- Log call details onto call management systems and provide response and resolution within SLA

- Maintain service and product knowledge and expertise

-Escalate potential service issues

- Guide customers through the claims process

- Monitor and report on customer service performance

- Keep up to date with all the latest products, processes and policy changes

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Original job Customer Representative (Dutch-speaking) LP02 posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Representative (Dutch-speaking) LP02

Descripción del trabajo - Customer Representative (Dutch-speaking) LP02

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