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Customer Service Agent – Dutch Premium Automotive Sector

icon building Empresa : Foundever
icon briefcase Tipo de empleo : Internado
icon geo-alt Madrid

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Descripción del trabajo - Customer Service Agent – Dutch Premium Automotive Sector

At Foundever, we are looking for Customer Service Agents with native or C2-level Dutch to join an exclusive project representing one of the world’s most prestigious premium and sports car brands.

If you are motivated by delivering outstanding customer experiences and would like to work in an environment where quality, innovation and attention to detail truly matter, this could be your next career move in Spain.

Your responsibilities
• Handle and manage enquiries from high-end customers
• Identify customer needs and provide effective, tailored solutions
• Follow up on cases using CRM and ticketing tools
• Represent a premium brand while consistently meeting high quality standards
What we offer
• Temporary replacement contract
• Full-time position: 39 hours per week
• Working hours: Monday to Friday, 8-hour shifts between 07:30 and 20:00
• Salary: €20,000 gross per year, with growth opportunities
• Fully paid initial training (3 weeks)
  - Training schedule: 09:00 – 18:00
  - Start date: ASAP
Requirements
• Dutch at C2 level or native
• Advanced English (minimum B2)
• Previous experience in customer service
• Strong customer-oriented mindset and ability to work in a team
• Experience with ticketing or CRM tools is a plus
Why Foundever
At Foundever, we invest in your professional and personal growth through a comprehensive wellbeing approach:

Move Well: fitness routines and healthy habits
Eat Well: nutritional guidance and resources
Live Well: work-life balance, mindfulness and stress management
Do Well: social impact and volunteering initiatives through Foundever.org
Build your best moments and grow your career with Foundever in Spain.

Diversity & Inclusion
Foundever is committed to equal opportunities, diversity and inclusion, with zero tolerance for any form of harassment or discrimination.
This recruitment process supports blind CVs.
Original job Customer Service Agent – Dutch Premium Automotive Sector posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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