Customer Service Agent – German Speaker - Airline Project

Empresa : Foundever

Tipo de empleo : Internado

Seville

Número de solicitantes

000+

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Descripción del trabajo - Customer Service Agent – German Speaker - Airline Project

Foundever is hiring German-speaking Customer Service Agents to join the baggage services team of a leading international airline.

This is a stable project with structured training and real opportunities for contract extension, within an international working environment in southern Spain.

Your responsibilities

• Handle inbound customer calls related to baggage management and tracking

• Provide clear, empathetic and solution-oriented support in German

• Accurately record customer information in internal systems

• Represent a major airline while ensuring a high-quality customer experience

What we offer

• Initial 4-month temporary contract, with real possibilities of continuation

• Full-time position: 38 hours per week

• Salary: €1,593.39 gross per month (German language bonus included)

• Working hours: 12:00 to 20:00

• Work schedule from Monday to Sunday, with alternating weekends off

• Fully paid and structured training (24 days)

- Training start date: 29 June 2026

• Onsite position in Seville (Los Remedios)

- Possibility of remote work 2 weeks per month after the adaptation period

Requirements

• German and Spanish at C1 level or higher

• Confident use of IT tools

• Residence in Seville or willingness to relocate

• Previous customer service experience is welcome but not required

Why Foundever

At Foundever, we invest in your professional and personal growth through a comprehensive wellbeing approach:

• Move Well: fitness routines and healthy habits

• Eat Well: nutritional guidance and resources

• Live Well: work-life balance, mindfulness and stress management

• Do Well: social impact and volunteering initiatives through Foundever.org

Build your career with Foundever in Spain while working for a globally recognized airline.

Diversity & Inclusion

Foundever is committed to equal opportunities, diversity and inclusion, with zero tolerance for any form of harassment or discrimination.

This recruitment process supports blind CVs.

Original job Customer Service Agent – German Speaker - Airline Project posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Service Agent – German Speaker - Airline Project

Descripción del trabajo - Customer Service Agent – German Speaker - Airline Project

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