Customer Service Sales Representative (Dutch-speaking) HS03

Experience the power of a game-changing career 

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. 

If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech. 

Career growth and personal development 

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. 

What you will do in this role 

As a Customer Service Sales Representative in our team, you will: 

• Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests 
• Handle outbound calls when necessary to solve issues with customers and different internal business units 
• Quote creation and follow up with cross selling / up selling and a proactive and service attitude 
• Ensure personal knowledge of the Store portfolio and Post sales process´s are maintained 
• Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations