Finnish speaking Customer Support to Stockholm

About the Role:

We are seeking a Finnish and Swedish-speaking customer support expert to join our client's banking team in Stockholm!

Personal loans are an integral part of our client's operations. Here, we provide top-notch service by assisting our customers in improving their personal finances, thereby creating positive customer experiences and driving business growth. Our Finnish Personal Loans team works closely together, supporting one another to achieve both team and individual goals.

Responsibilities:

As a customer advisor, you will handle incoming and outgoing calls with our existing customers in the best possible manner. You will assist customers with invoice inquiries, loan applications, obtaining additional loans, checking the status of loan applications, managing insurance in dialogue with the customer, and much more.

While there is some administrative work and chat contact involved, the role primarily revolves around phone-based communication. Therefore, we are looking for someone who enjoys interacting with customers and sees each call as an opportunity to assist! To succeed in the role of customer advisor, we believe you should have a keen interest in sales and enjoy working towards set goals.

Our Ideal Candidate:

Fluent in Swedish, English, and Finnish Experience working in the service industry, such as retail, restaurants, travel agencies, customer service, sales, or similar – we will teach the rest! Interest in assisting customers in service roles while working towards individual sales targets

Benefits:

Full-time position

Exciting opportunity in the banking sector

About Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.   

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.