Customer Service Agent (m/f/x) - Sweden - with Great Benefits

We are hiring a hardworking Customer Service Agent (m/f/x) - Sweden to join our productive team at DrSmile in Stockholm.
Growing your career as a Full Time Customer Service Agent (m/f/x) - Sweden is a great opportunity to develop relevant skills.
If you are strong in critical thinking, project management and have the right personality for the job, then apply for the position of Customer Service Agent (m/f/x) - Sweden at DrSmile today!

Your Tasks

• You are our contact person and consultant for any questions our Swedish customers and patients might have while their aligner treatment 
• You reply to requests from our customers by phone and by mail / social media / communities like Facebook and Instagram 
• You are outcome-oriented and customer-focused and you help our customers make the right decision
• You receive feedback from our customers with an open mind and together with your team you actively strive to improve the structures 
• You cultivate relations with our customers and achieve customer satisfaction through creating the ideal customer journey

Your Skills

• You have job experience in the fields of customer service, customer consultant, retail, hotel business or catering OR you are a strong communicator and a committed career changer 
• You are a humorous and easygoing teamplayer, you keep your cool even in the most hectic situations and you would like to bring our service to the next level 
• You are reliable and work very organized
• Big plus: you have some experience with complaint management or escalation management 
• You are fluent in Swedish and English

What we offer

• Your reward: You define what you earn; we offer you an attractive commission model that reflects your performance
• Your workplace: You will find our modern office in Stockholm
• Your flexibility: We never leave you alone! You can expect digital workflows and flexible working hours
• Your development: Through specific training and autonomous work as well as challenging tasks you will never stop learning with us
• Your appreciation: Besides weekly Q&A sessions with our management we always celebrate our successes together
• Your smile with DR SMILE: You get a huge discount on your Aligner treatment and we also have special conditions for Family & Friends

Your Application

You want to be the reason for OUR smile? Then apply today with a convincing resume. If you have any further questions, please feel free to contact us via email: Visa e-postadress på t.gohiring.com

About us

DR SMILE is one of the fastest-growing digital healthcare startups in Germany. We specialize in cosmetic teeth straightening with innovative clear aligner technology and strive to be the first dentist chain you really love. With innovative 3D printing technologies, telemedicine capabilities, and a network of aspiring doctors, we create novel and contemporary solutions to provide high -quality dentistry. We aim at being the first real lifestyle brand within the dental market, a market that hasn’t received real disruption ever since its inception. Our goals are high, we’re hungry for success and our patient’s happiness is our daily motivation. We offer flat hierarchies, a fast-paced environment, wonderful co-workers, and an impeccable learning experience.
Ready.Steady.Smile!

Benefits of working as a Customer Service Agent (m/f/x) - Sweden in Stockholm:

● Excellent benefits
● Company offers career progression opportunities
● Advantageous package