kr21,000 - 29,925 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Acast, a leading podcasting platform based in Sollentuna, Stockholms Län, SE, is looking for a full-time Customer Support Officer to join our team. This position is remote, allowing you to work from the comfort of your own home. We are seeking an energetic and independent individual who possesses strong leadership and people management skills.
Responsibilities: - Providing excellent customer service through various channels including email, phone, and chat - Resolving customer issues and inquiries in a timely and efficient manner - Communicating with customers to gather feedback and address any concerns - Working closely with the sales and marketing teams to ensure a seamless customer experience - Maintaining accurate and detailed records of customer interactions
Requirements: - At least 1 year of experience in a customer support role - Strong communication and problem-solving skills - Ability to work independently and prioritize tasks effectively - Proven leadership and people management abilities - Proficiency in Microsoft Office and CRM software - A passion for podcasting and the digital media industry is a plus
Benefits: - Vision insurance - Free accommodation for remote employees - Profit sharing opportunities
Working Environment: At Acast, we prioritize quality in all aspects of our work, products, and services. We believe in fostering a collaborative and inclusive work environment where every team member is valued and respected.
Deadline to Apply: May 31, 2024
Equal Opportunity Statement: Acast is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
How to apply:
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