Global Business Line Service Manager, Hoists

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

We are looking for our next Global Business Line Service manager to lead and develop an exciting OEM business in the mining segment.

The role is responsible for implementing and further developing the Business Line Service strategy. You will lead the growth of the service business across countries and markets to ensure the achievement of performance targets and the realization of our aggressive service growth ambition. In this role, you play a pivotal role for the entire global business line management team in supporting all aspects of the business and driving our safety, integrity, and people culture to the next level.

The role reports to the global Business Line manager and is part of the global business line management team. We are a highly energized and fast paced team with high expectations on performance and results. We believe that having fun at work is critical for our joint results! We are working with effortless focus on safe and sustainable solutions for the mining industry.

Location is global but preferable in one of the existing hoisting locations: Sweden, Poland, South Africa, China, Australia, or Canada. Certain amount of travelling will be required.

Your responsibilities

• Lead implementation of the business line (BL) service growth strategy, ensuring local business lines (LBLs) maintain focus on delivering respective commitments according to Pamp;L targets
• Guide, motivate, and develop direct and indirect reports.
• Sustain progress with the development of a hoisting-specific service portfolio together with global product management and technology/Ramp;D.
• Grow the BL service portfolio through the execution of external partnerships to create value for customers with adjacent technologies.
• Ensure customer focus, understanding of the sense of urgency, and care in their area of responsibility.
• Support the LBLs to deliver the full BL service portfolio and generate sales campaigns with productized marketing collateral to take to market.
• Support the LBLs with the growth of service personnel and footprint to meet the expectations of end-user markets.

Your background

• Experience and skills we value
• University degree in a relevant field
• Experience of Service Business
• Communicative and empowering leadership style
• Strong collaborative skills
• Portfolio Management knowledge
• Customer-centric mindset
• Sales experience

More about us

Business Line Hoisting delivers complete Hoisting Solutions and lifecycle services to the mining Industry around the world. Engineering and delivering Mechanical, Electrical and automation solutions from device to monitoring and control help our customers get more out of their investment; digitalization solutions including collaborative operations and performance optimization services to help improve plant and enterprise productivity, reduce maintenance and energy costs.

We offer an international and dynamic working environment where our business delivers advanced technology in large projects across the world in a customer-oriented and highly globalized industry.

Union representatives - Sveriges Ingenjörer: Mikael Blomqvist, ; Ledarna: Leif Öhrberg, ; Unionen: Krista Andersson, . We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements.

Please note that, to be eligible for employment at ABB, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check.

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website