Account Support Manager

Northvolt, a leading battery manufacturer based in Uppsala, SE, is seeking a dedicated Account Support Manager to join our team. As an Associate Level position, we are looking for someone with at least 5 years of experience in account management or related fields. The ideal candidate will be resourceful and adaptable, with strong soft skills in adaptability and problem-solving.

Responsibilities: - Manage a portfolio of key customer accounts, serving as the main point of contact for all inquiries and support needs - Develop and maintain strong relationships with customers, ensuring their needs are met and issues are resolved in a timely manner - Collaborate with internal teams such as sales, operations, and finance to ensure customer satisfaction and retention - Analyze account performance and provide recommendations for improvement or expansion opportunities - Monitor market trends and competitors to identify potential growth areas for the company - Create and present regular reports on account status, performance, and forecasts to leadership team

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - 5+ years of experience in account management or related roles - Strong communication and interpersonal skills - Proven ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office suite and CRM software - Ability to work independently and as part of a team - Willingness to travel for client meetings or industry events

Benefits: - Paid overtime - Visa sponsorship for eligible candidates - Training and professional development opportunities - Competitive salary and benefits package

Working environment: At Northvolt, we embrace diversity and create an inclusive culture that values and respects all perspectives. We believe that a diverse workforce leads to greater innovation and success. As an Account Support Manager, you will have the opportunity to work in a collaborative and dynamic environment where your contributions are valued and recognized.

Deadline to apply: 2024-05-08

Equal Opportunity Statement: Northvolt is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status in accordance with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.