Account Support Specialist

Job Description:

Haglöfs, a renowned outdoor equipment and apparel company, is seeking a dedicated and adaptable Account Support Specialist to join our team in Sollentuna, Stockholms Län, SE. As an Associate Level position, we are looking for individuals with at least 3 years of experience in a similar role.

Responsibilities: 1. Provide exceptional account support to clients, assisting with inquiries, troubleshooting issues, and managing orders. 2. Collaborate with the sales team to ensure seamless communication and support for key accounts. 3. Analyze sales data and trends to identify opportunities for growth and improvement. 4. Maintain accurate records of account information and interactions in the company database. 5. Act as a liaison between customers and internal departments, including logistics, finance, and product development. 6. Assist in the creation and implementation of strategic account plans to achieve sales targets. 7. Participate in regular meetings and training sessions to stay updated on product offerings and market trends.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Strong decision-making skills and emotional intelligence to navigate complex client relationships. 3. Excellent communication and interpersonal skills. 4. Ability to multitask and prioritize tasks in a fast-paced environment. 5. Proficiency in Microsoft Office and CRM software. 6. Experience in the outdoor industry is a plus.

Personality Traits: 1. Dedicated: Commitment to providing excellent support to clients and achieving company goals. 2. Adaptable: Ability to adjust to changing priorities and work effectively in a dynamic environment.

Soft Skills: 1. Decision-making: Capacity to make informed and timely decisions to resolve customer issues. 2. Emotional Intelligence: Empathy and understanding in interactions with clients and colleagues.

Benefits: 1. Gym membership to promote employee health and wellness. 2. Paid Time Off (PTO) for work-life balance. 3. Profit sharing to reward employees for their contributions to company success.

Working Environment: At Haglöfs, we foster an environment where technology is harnessed to drive innovation and efficiency. Our team is encouraged to collaborate, think creatively, and embrace new challenges to drive the company forward.

Deadline to apply: 2024-05-08

Equal Opportunity Statement: Haglöfs is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.