Client Relations Manager

Essity is seeking a Client Relations Manager to join our team in Uppsala, Sweden. As a leading global hygiene and health company, Essity is dedicated to improving well-being through our products and solutions. The Client Relations Manager will play a crucial role in maintaining and growing relationships with our clients to ensure satisfaction and continued business success.

Responsibilities: - Develop and maintain strong relationships with key clients - Act as the main point of contact for clients, addressing any inquiries or issues in a timely manner - Collaborate with internal teams to ensure client needs are met and exceeded - Identify opportunities for upselling or cross-selling products and services - Analyze client feedback and market trends to provide valuable insights for business improvement - Develop and implement strategic plans to strengthen client relationships and increase revenue - Monitor and report on key performance indicators related to client satisfaction and retention

Requirements: - Bachelor's degree in Business, Marketing, or related field - 7+ years of experience in client relations or account management - Strong communication and negotiation skills - Driven and dedicated to achieving targets and goals - Excellent time management and strategic planning abilities - Knowledge of CRM software and Microsoft Office Suite - Proven track record of successfully managing client relationships

Benefits: - Employee discounts on Essity products - Opportunities for ongoing training and professional development - Retirement plan options

Working Environment: At Essity, we value autonomy and trust our employees to excel in their roles. We encourage a collaborative and inclusive work environment where employees can thrive and grow.

Equal Opportunity Statement: Essity is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you are a results-driven individual with a passion for customer satisfaction and relationship-building, we encourage you to apply for the Client Relations Manager position at Essity in Uppsala, Sweden. The deadline to apply is May 13, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.