Client Service Representative

salary Salary :

kr26,250 - 37,800 monthly

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Client Service Representative

Job Description:

QlikTech International is seeking a Client Service Representative to join our dynamic team in Uppsala, Sweden. As a Client Service Representative, you will be responsible for providing exceptional service and support to our clients. This role requires a high level of independence and energy, as well as strong creativity and people management skills.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Build and maintain strong relationships with clients to ensure satisfaction and retention - Provide product support and troubleshooting assistance to clients, escalating issues as needed - Collaborate with internal teams to resolve client issues and ensure a seamless customer experience - Assist with client onboarding and training processes - Proactively identify opportunities to enhance the client experience and drive customer success - Utilize CRM systems to track and manage client interactions and data

Requirements: - Bachelor's degree in a related field - Minimum of 2 years of experience in a client service or support role - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Energetic and outgoing personality - Experience in people management and conflict resolution - Creative problem-solving skills - Proficiency in Microsoft Office and CRM software - Fluency in English and Swedish

Benefits: - Dental insurance - Medical coverage - Employee discounts - Opportunities for ongoing learning and development

Equal Opportunity Statement: QlikTech International is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We welcome applications from individuals of all backgrounds and experiences.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Sweden

This job is no longer accepting applications.

Scroll down below to view similar jobs .

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