Client Support Officer

Essity is seeking a motivated and independent Client Support Officer to join our team in Göteborg, Västra Götalands Län, SE. As an Entry Level position with no required years of experience, this is a fantastic opportunity for a recent graduate or someone looking to start their career in client support.

Responsibilities: - Provide exceptional support to clients via phone, email, and in-person meetings - Assist clients with product inquiries, orders, and any issues that may arise - Maintain accurate and up-to-date client records in the CRM system - Collaborate with internal teams to ensure a seamless client experience - Prepare and deliver presentations to clients on company products and services - Identify opportunities for upselling or cross-selling to existing clients

Requirements: - Independent and self-motivated individual who can work effectively with minimal supervision - Strong teamwork skills and the ability to collaborate with colleagues across various departments - Excellent presentation skills with the ability to effectively communicate complex information - Bachelor's degree in business, marketing, or a related field preferred - Fluent in English, both written and verbal - Previous customer service or client support experience is a plus

Benefits: - Paid overtime for any additional hours worked - Paid sick leave to ensure employees can take care of their health without financial stress - Gym membership to promote a healthy work-life balance

Working Environment: At Essity, we foster an environment where technology is harnessed to drive innovation and efficiency. You will have access to cutting-edge tools and resources to support you in your role while working alongside a team of dedicated professionals.

Deadline to Apply: Please submit your application by May 13, 2024.

Equal Opportunity Statement: Essity is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage all qualified individuals to apply for this position, regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.